Product Owner

Summary of the Role : ?Amadeus Hospitality is looking for a Product Owner, who will be responsible for working with Product Management and R&D teams to create specifications and, if needed, wireframes for new product features. The person should have strong technical analysis and solution design skills.

Job Qualification :

Education : Bachelor's or master's degree in computer science or related field, or equivalent work experience

Relevant Work Experience : 7-11 years of experience in a software engineering / product owner role working in a distributed product development environment

Business Understanding : Experience with Hospitality is a plus. Experience with Agile, Kanban, or Scrum. SAFe experience with certification(s) is a plus

Experience writing and modeling use cases and user stories in a SAFe model

Experience with Backlog management tools like MFST TFS , JIRA etc.

Technical Skills :

Good working knowledge working with API, Business logic layer & Integration projects (JSON and JSON API, web services, XML, XML API, XML SCHEMA, Swagger,).

Familiarity with cloud and back-end application infrastructure. Understanding of DEVOPS, Telemetry, Security, and CI / CD.

Strong business analysis skills .

Ability to handle ambiguous situations and bring clarity to product features. Strong negotiation, interpersonal, communication, and presentation skills.

Writing user stories and use cases in Agile SAFe framework , conducting workshops with product management, development team, testing team, and customers to elicit detailed requirements. Excellent communication, presentation, and negotiation skills.

Prior experience working with product management to prioritize roadmap items for delivery

Languages : Excellent command of English, oral and written

Product Owner Skills :

Demonstrates Ownership of Intended Business Outcomes for Products and Components

Transforms the high-level vision of the Product Manager, System Architect and Solution Designer into detailed requirements, working closely with a range of stakeholders to achieve the desired business outcome.

Identification of work breakdown structure : Collaborates with epic owner, solution designer and subject matter experts (SMEs) to decompose epics into features.

Leads the feature refinement process (collaborates with product / component SMEs to develop and prioritize feature backlog)

Ensures completeness of feature description and acceptance criteria

Guides the sequencing of features during refinement to achieve the desired business outcome

Effective presentation of feature business outcome and acceptance criteria feature during ART refinement ceremony

Drives the Execution and Delivery of Product Roadmap

Drives toward successful implementation of the product backlog to realization of intended business value

Collaboration with ART stakeholders, Product Management and Product Owners to fully understand, and achieve successful delivery of, the product roadmap

Ensures that realization of the Product and Architecture intent is reflected in prioritization of feature backlog

Prioritizes customer feedback and customer intimacy items during implementation

Self-Driven : Ability to Work Independently with Minimal Guidance

Works with a moderate level of guidance and direction from manager and SMEs and PO Leads

Demonstrates self-motivation and independent analysis skills required to formulate solutions to product or process challenges

Proactive in reaching out for feedback rather than waiting for others to provide it

Able to make informed product- decisions with minimal reliance upon other subject matter experts or stakeholders

Effectively prioritizes time to successfully complete multiple deliverables and action items within expected timeframes

Maintains the Requisite Functional and Technical Product Knowledge

Clearly articulates the vision and goals for 'owned' products

Is proactive in obtaining and maintaining subject matter expertise of 'owned' products

Maintains a clear understanding of the hospitality marketplace and competitive forces as it pertains to 'owned' products

Maintains a clear understanding of user personas and use cases to fully understand how end-users interact with the solution and make key decisions that contribute to product value

Can clearly articulate how 'owned' product feature functionality works to others

Demonstrates the capacity to share product knowledge with other team members

Demonstrates Informed, Decisive and Effective Decision Making

Makes effective and decisive decisions independently, with minimal support based on facts and knowledge

Validates decisions and assumptions with Product Management, Architecture and Security as needed

Demonstrates desire to grow and improve decision-making skills (does not shy away from decision-making responsibilities)

Proactively questions functional shortcomings within a product, along with feasible solutions to overcome those shortcomings

Provides the appropriate level of support to team members (SME guidance) while empowering others to succeed

Effectively balances input, feedback, and insights from customers, stakeholders, teams, and others that impact solution development

Critical Thinking and Analysis : Transforms Abstract Ideas into Clearly Articulated Business Requirements with Clear Business Outcomes

Able to transform concepts and ideas into clearly articulated acceptance criteria (in the form of documentation and TFS backlog items) and supporting artifacts (eg sequence diagrams) that facilitates clear and intended business outcomes

Conversely, can identify and work to clarify unclear or untrue requirements found in documentation and TFS backlog items created as part of the development process

Makes data-driven decisions by identifying and verifying relevant data, analyzing it for trends and insights, weighing options and outcomes, then acting with confidence while continuously monitoring impact

Exhibits Proactive and Effective Collaboration / Communication with Team Members, Scrum Masters, Stakeholders, Business Owners and Architects

Collaborates effectively with members of the development team, ART stakeholders as well as those outside of the E&T organization (eg Security, Operations, Services, Support, Sales, etc.)

Facilitates alignment and proactive communication with members of the development team, ART stakeholders and those outside of the E&T organization

Able to clearly articulate the strategic vision and intended business outcomes for their product during meetings and presentations

Effectively translates technical jargon into language that non-technical team members and stakeholders can understand

Demonstrates active listening (listen attentively) to team members and stakeholders in order to gain feedback and understand challenges to be overcome

Provides clear and timely updates to stakeholders as necessary when implementation challenges and / or Production incidents occur

Ability to transform the vision of Product and Architecture into detailed feature and user story requirements

Responds positively to constructive feedback provided by stakeholders which, in certain circumstances, may require a quick and efficient change of course to adapt to the needs of the ART

Ensures alignment of product vision and backlog prioritization with the ART Business Owners, System Architect, Product team as observed and evaluated through iterative feedback received from product managers and ART stakeholders throughout the year

What We Can Offer You :

The opportunity to work for one of the world s top leading travel tech companies; a company that originated in technology innovation and sees the world with a technology-first perspective

Skills development and opportunities to try new ideas

A global diverse work environment