MAC Administrator

Job description

MAC Administrator - Silicon Labs, India

Position : MAC Administrator

Location : India

Meet Team :

Silicon Labs is a leading provider of silicon, software, and solutions for a smarter, more connected world. We help developers create secure, intelligent, and energy-efficient IoT devices. We are looking for a skilled  MAC Administrator  to manage and support our Apple ecosystem, ensuring seamless performance and security for our teams.

Key Responsibilities :

• Mac Infrastructure Management :
• Deploy, configure, and manage macOS devices across the organization.
• Administer Apple services such as Jamf Pro, Apple Business Manager (ABM), and MDM solutions.
• Ensure macOS compliance with security and company policies.
• Manage software updates, patches, and OS upgrades for macOS devices.
• User Support Troubleshooting :
• Provide L2 / L3 support for Mac users, resolving hardware, software, and network-related issues.
• Assist employees with macOS applications, security configurations, and system optimizations.
• Monitor and troubleshoot system performance, connectivity, and hardware failures.
• Security Compliance :
• Enforce security policies, including disk encryption (FileVault), endpoint protection, and multi-factor authentication (MFA).
• Ensure compliance with IT security policies and industry best practices.
• Conduct regular audits and vulnerability assessments for Mac devices.
• Integration Automation :
• Integrate Mac systems with corporate IT infrastructure, including Active Directory, VPN, and cloud services.
• Automate workflows using scripting (Bash, Python, or AppleScript) to enhance system management.
• Manage enterprise applications and licenses for macOS users.
• Collaboration Documentation :
• Work closely with IT, security, and engineering teams to enhance Mac support and system reliability.
• Document processes, troubleshooting guides, and best practices for Mac administration.

Required Skills Experience :

Preferred Qualifications :

Skills Required

Macos, apple hardware