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Key Account Executive

Key Account Executive

White ForcePune, Maharashtra, India
5 hours ago
Job description

Job description

  • Client Engagement : Proactively reach out to customers via phone calls to understand their needs,

preferences, and take orders.

  • Account Management : Maintain and nurture relationships with customers, ensuring satisfaction and
  • loyalty.

  • Sales Growth : Identify opportunities to upsell and cross-sell our products to maximize customer
  • value.

  • Order Coordination : Work closely with the operations team to ensure timely and accurate order
  • fulfillment.

  • Issue Resolution : Handle customer concerns or complaints effectively, ensuring prompt resolution
  • and maintaining a high level of satisfaction.

  • Follow-Up : Conduct follow-up calls to ensure customer needs are met and to encourage repeat
  • business.

  • Reporting : Maintain detailed records of interactions and sales activities, providing regular updates
  • when required.

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    Key Account Executive • Pune, Maharashtra, India

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