Software Engineer - Voice Engineering

The D. E. Shaw group is a global investment and technology development firm with more than $65 billion in investment capital as of December 1, 2024, and offices in North America, Europe, and Asia. Since our founding in 1988, our firm has earned an international reputation for successful investing based on innovation, careful risk management, and the quality and depth of our staff. We have a significant presence in the world's capital markets, investing in a wide range of companies and financial instruments in both developed and developing economies.

We are looking for a Voice Engineer to join our Unified Communications team based in our offices in Hyderabad / Bengaluru / Gurugram. The team works on designing and delivering enterprise level communication solutions for the firm and to manage the operational support, maintenance, and stability of our highly automated infrastructure.

WHAT YOU'LL DO DAY-TO-DAY :

In this role, you will design, implement, and manage the firm's network voice and IP telephony infrastructure. You will also lead the engineering project work and provide tier 2 / 3 operational support to enhance the overall configurability, observability, supportability, and reliability of the firm's enterprise unified communication environment. You are required to develop and maintain automation to support our voice and video infrastructure and assist with audio video (A / V) and conference room related projects. Additionally, you are responsible to upgrade and / or redesign existing infrastructure to improve performance and stability. Furthermore, you will mentor and guide team members, fostering a collaborative and knowledge-sharing environment. Additionally, you get to manage projects from requirements gathering through to delivery, ensuring timelines and objectives are met and collaborate with cross-functional teams to ensure cohesive and integrated communication solutions.

WHO WE'RE LOOKING FOR :

Basic qualifications :

• A bachelor's degree in computer science, IT Electronics and Communications or a related technical discipline, with 6 - 10 years of experience in the voice domain
• Extensive hands-on experience with voice technologies, preferably Cisco, including but not limited to Communications Manager, Unity Connection, Webex Control Hub, Expressways, Voice Gateways, Cisco Webex, and IP Phones
• A strong understanding of networking concepts such as TCP / IP, DNS, DHCP, and TFTP
• Proficiency with monitoring and troubleshooting tools like RTMT and Dialed Number Analyzer, and a solid understanding of IP telephony protocols such as SIP, H.323, MGCP, RTP, and RTCP
• Familiarity with scripting to support and enhance automation
• Strong organizational skills and ability to manage and prioritize multiple tasks
• Effective verbal and written communication skills
• Proven experience in leading projects and mentoring team members

Interested candidates can apply through our website :

https : / / www.deshawindia.com / recruit / jobs / Adv / Link / VocEngTechComJan25

We encourage candidates with relevant experience looking to restart their careers after a break to apply for this position. Learn about Recommence, our gender-neutral return-to-work initiative.

The Firm offers excellent benefits, a casual, collegial working environment, and an attractive compensation package. For further information about our recruitment process, including how applicant data will be processed, please visit https : / / www.deshawindia.com / careers

Members of the D. E. Shaw group do not discriminate in employment matters on the basis of sex, race, colour, caste, creed, religion, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class.

Skills Required

H.323, Ip Phones, Tftp, Dns, Mgcp, Rtmt, Rtp, Voice Gateways, Dhcp, Cisco Webex, Rtcp, Unity Connection, Sip, Scripting