Respond to customer inquiries via email, social media, and other official channels.
Assist with order issues, including tracking, returns, and exchanges.
Gather and organise customer feedback to improve service and product experience.
Support in research-oriented tasks to help elevate customer experience across touchpoints.
Requirements
Strong written communication skills.
Attention to detail and ability to manage multiple conversations.
Problem-solving mindset with a customer-first approach.
Ability to work independently.
Interest in fashion or brand communication.
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Intern • Delhi, India
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