HR and Counselor

Midha Education Private Limited

Location : Ranchi (On site)

Employment Type : Full time

About the Role

We are looking for a proactive and empathetic HR and Counselor who can support our students and internal teams. The role blends people management with student guidance. It focuses on communication, followup, and creating a supportive environment for learners across MidhaFin and MidhaGuru.

Key Responsibilities

• Handle regular inbound and outbound calls with students across MidhaFin and MidhaGuru.
• Maintain consistent followup to ensure student progress, query resolution, and satisfaction.
• Manage HR processes including onboarding, attendance oversight, documentation, and coordination with internal departments.
• Offer counseling support to guide students with academic and career related concerns.
• Keep records updated and maintain clear communication with management regarding student status and HR matters.
• Assist in building a positive and productive work culture.

Required Skills

Qualifications

Why Join Us

Skills Required

Comfort with high volume calling, Strong communication and listening skills, Ability to manage time and follow structured processes, Ability to counsel students with patience and clarity, Basic HR operational knowledge, Familiarity with CRM tools or willingness to learn