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Culture Success Associate

Culture Success Associate

UniifyAhmedabad, IN
8 days ago
Job description

Remote | Full Time | 0-2 Years | HR Tech / SaaS / Employee Experience

Positions : 1

Uniify is a People Intelligence Platform that empowers organizations to create meaningful, measurable employee experiences. We help HR teams drive real-time engagement, wellbeing, and internal communication—365 days a year.

We're on a mission to move organizations from activities to impact—and we're looking for someone who shares that vision.

About the Role

As a Culture Success Associate , you’ll be the face and voice of Uniify to our clients. From onboarding and training to engagement strategy and documentation, you'll play a crucial role in shaping how organizations use our platform to transform their employee experience.

This is an entry-level role, ideal for someone with exceptional communication skills, creative thinking, and a passion for making workplaces more human.

What you’ll do

  • Client Onboarding & Activation
  • Guide new clients through setup, ensuring a smooth and confident start on the Uniify platform.
  • Product Training
  • Conduct clear, engaging training sessions with HR teams and admins—simplifying technical features into everyday impact.
  • Engagement Strategy Support
  • Work closely with clients to build and execute employee engagement & wellbeing strategies aligned with their culture and goals.
  • Client Relationship Management
  • Stay connected with customers post-onboarding to ensure they’re engaged, supported, and deriving maximum value from Uniify.
  • Create Documentation & Visual Guides
  • Design helpful client-facing resources (FAQs, how-tos, video guides, visual playbooks) using Canva .
  • Act as the Voice of the Customer
  • Share recurring feedback and insights with internal teams to continuously improve product experience.

Who you are

  • A strong communicator , both written and verbal—you can explain clearly, simplify complexity, and write professionally.
  • Empathetic, patient, and people-focused—you love helping others succeed.
  • Confident hosting virtual sessions with HR stakeholders and leaders.
  • Proficient with Canva —you can turn ideas into clean, informative visual guides.
  • Tech-comfortable—you enjoy exploring platforms and teaching others how to use them.
  • Organized and reliable—you manage follow-ups, notes, and client interactions with care.
  • Preferred : Prior experience in employee engagement

    • What you’ll be measured on

  • Timely and successful client onboarding
  • Engagement and adoption rates post-training
  • Quality and clarity of documentation created
  • Client satisfaction (CSAT) and retention
  • Contribution to ongoing engagement strategy success

    • What you’ll get

  • Frontline exposure to the future of HR Tech and employee experience
  • Real impact—your work will shape how organizations engage and support their people
  • Opportunities to grow into roles across Customer Success, Strategy, or Product
  • A collaborative, purpose-driven team culture