Technical support expertise on OSX iOS Chrome OS and Android operating systems Windows / AWS Workspaces administration.Agent level knowledge of Jira Service Desk or similar ticketing system.Mid-level networking knowledge and troubleshooting ability.Administration experience with Google for Business Atlassian Okta Jamf Slack.Demonstrable troubleshooting methodologies and root cause analysis.Able to move and set up hardware and peripherals around the office.Excellent communication and time management skills.Experience managing service vendors.Understanding of ITIL PrinciplesStrong Customer Service Skills.Key Skills
Editorial,Catering,B2C,Camp,Computer Engineering
Employment Type : Full Time
Experience : years
Vacancy : 1