Assistant Operations Manager
Ideal Multiplex Pvt. Ltd.pune, maharashtra, in1 day ago
Job descriptionServe as a primary operational contact for tenants, addressing their concerns related to facilities, maintenance, and mall services promptly and professionally. Assist in the coordination of tenant move-ins / move-outs and store fit-outs, ensuring compliance with mall standards. Handle escalated customer inquiries and complaints on the floor, providing effective solutions to enhance the overall customer experience. Ensure full compliance with all safety, security, and statutory regulations (e.g., Fire Safety, ADA, OSHA). Assist in conducting regular emergency drills (fire, earthquake) and training for mall staff and security personnel. Monitor CCTV systems and security protocols to ensure a safe environment for shoppers and tenants. Maintain all operational logs, checklists, and documentation as per company policy. Work closely with the multiplex management team to ensure operational synergy, especially during peak hours, movie releases, and special events. Coordinate shared services like crowd management, HVAC, power, and common area cleaning for the multiplex zone. Assist the Mall Manager in preparing daily, weekly, and monthly operational reports. Monitor and control inventory of operational supplies and critical spare parts. Help manage the departmental budget and track operational expenses. Required : Minimum of 6 years of experience in mall operations, multiplex management, retail management, or a related hospitality / hospitality field. A Bachelor's Degree in any discipline is required. Additional certifications in Facility Management (e.g., CFM) or Health & Safety will be an advantage. Required : Minimum of 6 years of experience in mall operations, multiplex management, retail management, or a related hospitality / hospitality field.
1. Daily Operations & Facility Management :
- Oversee the day-to-day operational activities of the mall and multiplex, ensuring they run smoothly and efficiently.
- Conduct daily rounds to inspect common areas, parking facilities, restrooms, and the multiplex for cleanliness, maintenance, and safety issues.
- Supervise and coordinate with housekeeping, security, and maintenance teams to ensure adherence to service level agreements.
- Manage the work order system, ensuring timely resolution of all maintenance requests from tenants and internal departments.
2. Tenant & Customer Service Support :
3. Safety, Security & Compliance :
4. Multiplex Operations Coordination :
5. Administrative & Reporting :
6. Education :
7. Experience :
Create a job alert for this search
Operation Manager • pune, maharashtra, in
Related jobs
- Promoted
- New!
Assistant Manager - Order Management
WNSpune, maharashtra, in Display good communication skills in influencing and Leadership skills in delivering good partner and customer experience while interacting with the internal teams and customer.Manages customer ord...Show moreLast updated: 5 hours ago
- Promoted
- New!
Assistant Manager
Seven N Halfpune, India The ideal candidate will be an integral part of the one of the biggest conglomerate's legal vertical and will work closely on the transactions and matters You will encounter a large range of legal ...Show moreLast updated: 15 hours ago
- Promoted
Assistant Manager - Operations (Renewables)
ConfidentialChennai, Pune Support business planning for Wind Assets, by providing generation and revenue figures for the Khandke asset.Cluster Manager on projected generation & revenue figures and budget requirement for the...Show moreLast updated: 18 days ago
- Promoted
Assistant Sales Manager
Safepack Industries Ltd.Pune, Haveli Known for introducing innovative, high-quality packaging solutions, Safepack serves diverse industries such as Metals, Automotive, Engineering, Pharmaceuticals, Food, Textiles, Electronics, and mor...Show moreLast updated: 1 day ago
- Promoted
Assistant Operations Manager
Flash Electronics India Pvt LtdChākan, Republic Of India, IN Position Deputy Manager / Manager - Magneto QA.Educational Qualification (Diploma / BE) - Mechanical / Electrical.Job Profile / Description QA related Key Performance Indicators monitoring on daily,...Show moreLast updated: 8 days ago
- Promoted
Operations Manager
Talent Topperspune, maharashtra, in We are seeking a highly motivated, dedicated, and detail-oriented individual to join our client's team as a manager to lead Life Insurance BPS operations.
This role demands strong leadership, operat...Show moreLast updated: 1 day ago
- Promoted
Assistant Manager / Manager / Senior Manager
GROWWTH PARTNERSPune, IN Only serious candidates should apply.This is a challenging position.Apply only if (a) you are looking for a really challenging opportunity (b) you are looking for an opportunity with global exposur...Show moreLast updated: 8 days ago
- Promoted
Business Operations Assistant
Hash EngagePune, IN HashEngage is a strategic marketing consulting firm that partners with tech and IT services companies to build strong brands, demand generation programs, and high performing marketing engines.We pr...Show moreLast updated: 1 day ago
- Promoted
Operations Manager | US MNC
Impetus Career Consultantspune, maharashtra, in Channel Engagement Manager – Bangalore (On-site).Bangalore – Work from Test Center.Compensation : Budget upto 11 LPA.On-site | Flexibility for weekends & extended hours.
This role ensures operational...Show moreLast updated: 1 day ago
- Promoted
Manager – Operations, Delivery & Compliance
Talent Topperspune, maharashtra, in Talent Toppers is an executive search and talent solutions firm, enabling end-to-end talent strategies for.Big 4s, Big 3s, Fortune & Global Enterprises, IT / ITES, Technology, Telecommunications, BFS...Show moreLast updated: 30+ days ago
- Promoted
Assistant Manager 2 - Revenue Operations
ConfidentialPune, India As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations.
Since 2011, our mission hasn't changed - we're here to stop breaches...Show moreLast updated: 18 days ago
- Promoted
Assistant / Deputy Manager
WNSPune, Maharashtra, India Display good communication skills in influencing and Leadership skills in delivering good partner and customer experience while interacting with the internal teams and customer.Manages customer ord...Show moreLast updated: 7 days ago
- Promoted
ODC Site Management - Assistant Manager
Emirates NBDpune, maharashtra, in Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers.
The Emirates NBD Group has a total...Show moreLast updated: 1 day ago
- Promoted
Easebuzz - Assistant Manager / Deputy Manager - SME Sales
EasebuzzPune, India Description : Easebuzz is a payment solutions (fintech) company that enables online merchants to accept, process, and disburse payments through developer-friendly API...Show moreLast updated: 7 days ago
- Promoted
Assistant Operations Manager
Firstsourcepune, maharashtra, in Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services.Firstsource specialises in helping customers stay ahead of the curve through transformational so...Show moreLast updated: 30+ days ago
- Promoted
Revenue Operations Manager
XshorePune, IN We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore.
This role is at the heart of our go-to-market operations...Show moreLast updated: 10 days ago
- Promoted
Study Abroad Operations Manager
Nbyula - Skillizens without Borderspune, maharashtra, in The Study Abroad Operations Manager will lead and scale our end-to-end study abroad services by managing a team of Operations Executives and ensuring excellence in application processing, complianc...Show moreLast updated: 1 day ago
- Promoted
- New!
Manager / Assistant Manager-Centre of Excellence (COE)-Pune
MSKA & Associatespune, India Established in 1978, M S K A & Associates is an Indian partnership firm registered with the Institute of Chartered Accountants of India (ICAI) and the PCAOB (US Public Company Accountancy Oversight...Show moreLast updated: 9 hours ago