No longer accepting applications
Senior Manager, It Applications
BITSoM - BITS School of ManagementGuwahati, Republic Of India, IN12 hours ago
Job descriptionPartner with academic leaders and administrative heads to understand requirements and deliver effective IT solutions. Act as the primary liaison with application vendors and service providers. Lead user adoption initiatives, including training and support. Define and execute the application roadmap in alignment with institutional digital transformation goals. Establish governance standards, documentation, and compliance with IT policies. Recommend and implement innovative technology solutions to enhance teaching, learning, and operations. Lead and mentor the application support team at campus level. Manage vendor relationships, negotiate contracts / SLAs, and ensure quality service delivery. Promote a culture of service excellence, accountability, and continuous improvement. Drive seamless integration of CRM, SIS, LMS, ERP, HRMS, and other systems. Ensure data integrity, consistency, and accessibility across platforms. Maintain compliance with data privacy, cybersecurity, and higher education regulatory requirements Bachelor’s degree in Computer Science, Information Technology, or a related discipline (Master’s preferred). Around 15 years of progressive experience in IT application management, ideally in higher education or large enterprise environments. Expertise in managing Salesforce CRM, ERP (Finance & HR), SIS, LMS, Library Management, and related systems . Strong experience in application integration, vendor management, and IT governance . Demonstrated success in leading teams and managing complex projects. Knowledge of cybersecurity, compliance, and digital transformation best practices . Functional and technical expertise in enterprise applications. Strong analytical, problem-solving, and decision-making skills. Excellent project management and change management capability. Exceptional communication and stakeholder management skills. Strategic mindset with hands-on execution ability.
Position Title : Senior Manager, IT Applications
Location : BITS Mumbai Campus
Experience Required : ~15 years
Reporting To : VP – IT
Role Overview
The IT Application Manager will be accountable for managing and ensuring seamless operations of all academic, administrative, and enterprise IT applications at the BITS Mumbai Campus. This includes oversight of Salesforce CRM & Admissions, Student Information System (SIS), Learning Management System (LMS), Library Management System, Financial ERP, HRMS , and other mission-critical applications. The role will involve driving efficiency, integration, security, and innovation in technology solutions that support faculty, staff, and students.
Key Responsibilities
Application Management & Operations
- Manage the end-to-end lifecycle of enterprise applications (deployment, configuration, upgrades, integration, performance optimization).
- Ensure high availability, reliability, and security of all academic and administrative applications.
- Oversee issue resolution, incident management, and root cause analysis for application-related problems.
Stakeholder Engagement
Strategic Planning & Governance
Team Leadership & Vendor Management
Integration & Data Management
Qualifications & Experience
Key Skills & Competencies
Create a job alert for this search
Manager Application • Guwahati, Republic Of India, IN
Related jobs
As a Platform Management Manager you provide leadership to multiple teams who maintain and support a wide range of software applications for Workforce Management.
You oversee and optimize these proc...Show moreLast updated: 26 days ago
As a Platform Management Manager you provide leadership to multiple teams who maintain and support a wide range of software applications for Workforce Management.
You oversee and optimize these proc...Show moreLast updated: 21 days ago
- Promoted
Senior Manger - IT Infrastructure and Digital Initiatives
Adani Airport Holdings LtdGuwahati, Assam, India The position is responsible to ensure seamless IT operation at Asset.The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Servic...Show moreLast updated: 3 days ago
- Promoted
IT Manager
The Sourcing Team Pvt LtdGuwahati Roles and Responsibilities : - Create, implement, and manage the backbone of our IT systems, ensuring scalability and efficiency.
Oversee hardware and software management, ensur...Show moreLast updated: 30+ days ago
- Promoted
Senior Director of IT operations
Foundeverguwahati, assam, in The Senior Director of IT Operations is a passionate and detailed customer-centric leader responsible for overseeing the day-to-day operations of the IT environment, ensuring operational and execut...Show moreLast updated: 7 days ago
- Promoted
Manager IT Application Support - WFM Platform Management & Automation - REMOTE Role - Night Shifts
TELUS Digitalguwahati, assam, inRemote
- Promoted
Senior Manger - It Infrastructure And Digital Initiatives
Adani Airport Holdings LtdGuwahati, Republic Of India, IN The position is responsible to ensure seamless IT operation at Asset.The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Servic...Show moreLast updated: 3 days ago
- Promoted
It Senior Engineer
KPG99 INCGuwahati, Republic Of India, IN Support the migration of applications to AWS (cloud migration currently underway).Must have strong hands-on experience with AWS,.
NET, and cloud-based architectures.Full stack capability required, i...Show moreLast updated: 19 days ago
- Promoted
IT Senior Engineer
KPG99 INCguwahati, assam, in Support the migration of applications to AWS (cloud migration currently underway).Must have strong hands-on experience with AWS,.
NET, and cloud-based architectures.Full stack capability required, i...Show moreLast updated: 19 days ago
- Promoted
Manager / Senior Manager - Databricks
Tiger Analyticsguwahati, assam, in Manager / Senior Manager - Databricks.Tiger Analytics is a global leader in data and analytics services, helping organizations solve.
We are looking for a Manager / Senior Manager - Databricks with a st...Show moreLast updated: 30+ days ago
- Promoted
Senior IT Product Manager
Core Minds Tech SOlutionsGuwah Job Description : Roles and Responsibilities : - Product Strategy & Vision : Collaborate with stakeholders to define and ...Show moreLast updated: 30+ days ago
- Promoted
Senior Manager, IT Operations and Digital Transformation
Adani Airport Holdings LtdGuwahati, Republic Of India, IN The position is responsible to ensure seamless IT operation at Asset.The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Servic...Show moreLast updated: 3 days ago
- Promoted
It Service Continuity Manager
RED GlobalGuwahati, Republic Of India, IN Job Title : IT Service Continuity Manager.Location : India / Pune Onsite / Remote.Employment Type : 6 Month Contract+ Extension.
Our Client is seeking an IT Service Continuity Manager who can develop, main...Show moreLast updated: 5 days ago
- Promoted
Senior Director Of It Operations
FoundeverGuwahati, Republic Of India, IN The Senior Director of IT Operations is a passionate and detailed customer-centric leader responsible for overseeing the day-to-day operations of the IT environment, ensuring operational and execut...Show moreLast updated: 7 days ago
- Promoted
IT Project Manager
Essex Pvt LtdGuwahati Job Description : We are currently seeking an experienced professional to join our team in the role of Associate Project Manager.In this role, you wi...Show moreLast updated: 30+ days ago
- Promoted
IT Infrastructure and Digital Initiatives Lead
Adani Airport Holdings LtdGuwahati, Republic Of India, IN The position is responsible to ensure seamless IT operation at Asset.The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Servic...Show moreLast updated: 3 days ago
- Promoted
Head of IT Infrastructure and Service Delivery
Adani Airport Holdings LtdGuwahati, Republic Of India, IN The position is responsible to ensure seamless IT operation at Asset.The incumbent for the role will ensure System security, Network performance and availability, Budgeting & Procurement and Servic...Show moreLast updated: 3 days ago
- Promoted
IT Application Specialist (MoveIT)
Synechronguwahati, assam, in MoveIT and Managed File Transfer (MFT).Immediate joiner or can join in 30 Days.We are seeking a highly skilled.Application Configuration Specialist.
Managed File Transfer (MFT) solutions, particular...Show moreLast updated: 6 days ago
- Promoted
Manager It Application Support - Wfm Platform Management & Automation - Remote Role - Night Shifts
TELUS DigitalGuwahati, Republic Of India, INRemote
- Promoted
IT Operations Lead
aecc - digital innovation hubguwahati, India The IT Head will lead the organisation’s IT operations, ensuring seamless technology support, reliable infrastructure, and efficient vendor management.
This role is responsible for driving operation...Show moreLast updated: 17 days ago