About the job
Location : Thane, India (Work From Office)
Experience Required : Minimum 1 Year
Industry : Overseas Education / Student Counselling
About the Role
We are looking for a high-performing Counsellor with proven experience. This is a high-engagement role that requires a proactive and results-driven individual who can handle a large volume of student interactions daily (120–150 quality counselling calls) and consistently meet
monthly and intake-specific targets .
The ideal candidate will have a solid understanding of the education landscape and a successful track record of guiding students through the admission process, from initial interest to final enrolment.
Key Responsibilities
- Counsel and guide prospective students for higher education in the UK through 120–150 outbound calls per day .
- Maintain a conversion rate of at least 25% , ensuring a strong follow-up mechanism and timely closures.
- Provide personalized counselling to students, helping them choose the best-fit universities and courses based on their profiles and preferences.
- Stay up-to-date with the latest university application processes and scholarship opportunities.
- Achieve and exceed monthly conversion targets aligned with business goals.
- Maintain comprehensive case notes and track all leads and conversions via CRM tools.
- Work collaboratively with internal teams to enhance student experience and optimize counselling effectiveness.
- Share best practices with junior counsellors and contribute to team training efforts if required.
Requirements
1+ years of experience specifically in counselling students for Study AbroadStrong knowledge of the Abroad Higher Education system, application timelines, and admission criteria across a broad range of institutions.Proven track record of meeting or exceeding student conversion targets in a performance-driven environment.Comfortable managing a high volume of student engagements daily in a structured, efficient, and professional manner.Excellent communication, interpersonal, and organizational skills.Familiarity with CRM platforms and basic computer tools (MS Office, Google Workspace, etc.).Ability to work independently and under pressure while maintaining a student-first approach.What We Offer
A high-energy, performance-oriented work environment.The opportunity to work with one of the leading names in overseas education.Career growth based on performance and results.Ongoing training and professional development opportunities.The chnce to make a real difference in students' academic journeys.Skills Required
CRM Tools, Counselling, Ms Office