Relationship Manager

Hiring Relationship Manager (RM) – Diya Greencity Private Limited

Company : Diya Greencity Private Limited

Location : Raj Nagar Extension, Ghaziabad, Uttar Pradesh, India

Role : Assistant Relationship Manager (ARM)

Employment Type : Full-Time (On-Site)

Diya Greencity Private Limited is looking for a highly motivated and customer-focused Relationship Manager (ARM) to join our team for our affordable group housing project – Diya Greencity .

This project is developed under the affordable housing policy of Awas Bandhu, U.P. Housing & Development Board, Uttar Pradesh Government , offering a great career growth opportunity for individuals looking to establish themselves in the real estate and housing sector.

Key Responsibilities :

✅ Act as the primary point of contact for customers, handling queries and providing accurate resolutions.

✅ Build and maintain strong relationships with customers, ensuring high satisfaction levels.

✅ Assist in the home-buying process, guiding customers through documentation and post-sales support.

✅ Collaborate with sales, CRM, and legal teams to streamline customer communication.

✅ Track customer interactions using CRM software and maintain detailed records.

✅ Address and resolve customer complaints efficiently while ensuring a positive customer experience.

✅ Analyze customer feedback and provide insights for service improvement.

✅ Ensure compliance with company policies, legal regulations, and industry best practices.

✅ Work closely with the management team to enhance overall customer engagement and retention.

Qualifications & Skills :

• ️ Bachelor’s degree in Business Administration, Marketing, or a related field.
• ️ 2+ years of experience in customer relationship management, preferably in real estate or housing projects.
• ️ Strong interpersonal and negotiation skills to build and maintain customer relationships.
• ️ Excellent verbal and written communication skills in English and Hindi .
• ️ Proficiency in CRM software and Microsoft Office tools .
• ️ Analytical mindset with the ability to interpret customer data and market trends.
• ️ Ability to work under pressure, handle multiple tasks, and meet deadlines.
• ️ Flexibility to work on weekends or extended hours if required .

Work Timings : Monday to Saturday

⏰ 9 : 30 AM to 6 : 30 PM

Salary & Benefits : Competitive salary + Performance-based incentives

Why Join Us?

✨ Opportunity to work in a state government-backed affordable housing project .

✨ Career growth prospects in the real estate sector .

✨ Positive and professional work environment.

How to Apply?

Interested candidates can apply through linkedin or send their resume to hr@diyagreencity.com or whatsapp us at 8851874508

Project Website : https : / / diyagreencity.com

Project Location : Google Maps

Join us and contribute to providing quality affordable housing to our valued customers!