IT Lead - Infrastructure & Operations
TalentxoNoida21 hours ago
Job descriptionEstablish and maintain robust cybersecurity policies, frameworks, and controls to protect the companys data, systems, and intellectual property. Monitor, detect, and respond to cybersecurity threats, vulnerabilities, and breaches. Implement secure access controls, multi-factor authentication, and endpoint security measures to safeguard global IT environments. Ensure compliance with global data privacy regulations, such as GDPR, HIPAA, and other applicable data protection laws. Support internal and external audits, ensuring adherence to regulatory and industry standards. Develop and execute the IT strategy in alignment with Docerees business objectives. Create and enforce IT policies, procedures, and best practices for global operations. Prepare and manage the IT budget, ensuring cost-effective solutions for infrastructure and security investments. Build and manage relationships with technology vendors, service providers, and consultants. Negotiate contracts to achieve favorable pricing and terms for the company. Lead, mentor, and develop a high-performing IT team across multiple geographies. Foster a culture of innovation, collaboration, and continuous learning. Bachelors or masters degree in information technology, Computer Science, or a related field. 10+ years of progressive experience in IT infrastructure, security, and operations, with at least 7 years in a senior leadership role. Strong experience in managing global IT environments, distributed teams, and multi-office setups. Administer and manage Azure Entra ID, Office 365 suite (Outlook, SharePoint, OneDrive), Azure Exchange, Microsoft Teams, Microsoft Intune, Windows Autopilot, and related services. Configure and manage SAML / Azure SSO integrations across enterprise applications. Ensure Office 365 compliance management, including audit readiness and data governance policies. Handle user onboarding and offboarding, ensuring secure and efficient account provisioning and deprovisioning. Oversee IT compliance frameworks, audit processes, and IT asset inventory management, attendance systems. Administer Jira, FortiGate firewalls and Wi-Fi, FortiGate EMS, antivirus solutions, and endpoint management systems. Provide network administration : routing, subnetting, VPNs, and firewall configurations. Support, patch, update, and troubleshoot Windows, Linux, and macOS environments, including applying vulnerability fixes and ensuring system security. Manage JAMF, ManageEngine Endpoint Central, and Assets Explorer for device and asset management. Provide configuration and basic administration knowledge for Highspot, HubSpot, and Gong platforms. Set up, manage, and troubleshoot Cisco and Polycom audio / video conferencing systems. Provide remote support for end-users, ensuring quick resolution of technical issues. Monitor IT systems and network for performance, security, and reliability, ensuring high availability. Collaborate with internal teams and external vendors to resolve issues and optimize systems. Working Knowledge of data privacy regulations (GDPR, HIPAA) and experience driving regulatory compliance. Strong project management, problem-solving, and stakeholder management skills. Document configurations, processes, and troubleshooting procedures for compliance and knowledge sharing. Ability to influence cross-functional teams and present technical information to non-technical stakeholders. Good Experience in driving GRC Competitive Salary Package Generous Leave Policy Flexible Working Hours Performance-Based Bonuses Health Care Benefits
Roles & Responsibilities :
The incumbent will be responsible for managing and enhancing the companys IT infrastructure, cybersecurity, and IT operations globally. This role will require a strategic leader with a hands-on approach to overseeing infrastructure design, network security, data privacy, and compliance. The IT Head will drive initiatives to maintain a secure, efficient, and scalable technology environment that aligns with Docerees business goals.
Key Responsibilities :
IT Infrastructure Management :
- Lead the design, implementation, and management of the IT infrastructure across Docerees global offices.
- Oversee IT systems, network architecture, hardware, and software procurement, and ensure optimal performance and uptime.
- Plan and execute IT modernization and digital transformation initiatives to support business growth.
Cybersecurity and Risk Management :
Compliance and Data Privacy :
IT Governance and Strategy :
Vendor Management and Contract Negotiations :
Team Leadership and Development :
Ideal Candidate :
Perks, Benefits & Culture :
(ref : hirist.tech)
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It Infrastructure Lead • Noida
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