Sr Analyst I Infrastructure Services

Responsibilities :

• Expert Technical Support : Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
• Project Implementation : Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
• System Monitoring & Troubleshooting : Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance and reliability.
• Efficiency & Problem Resolution : Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Documentation Development : Participate in the development of infrastructure documentation, including incident reports and configuration details.
• Complex Problem Solving : Apply deep technical knowledge to address complex infrastructure-related problems.
• Best Practices & Standards : Follow established best practices and standards in infrastructure service delivery.
• Critical Thinking : Apply critical thinking and technical skills to find solutions to infrastructure issues.

Required Skills :

Skills Required

Technical Support, System Monitoring, Troubleshooting, Problem resolution, Data Analysis