ELearning Support Specialist

Job Overview :

The LMS Associate builds and maintains courses on Canvas LMS and ensures high quality.

learning experiences. The role involves course content creation, document formatting, stakeholder collaboration, and maintaining accessibility and quality standards. The ideal candidate should have a keen eye for detail, strong communication skills, and ability to work in a fast-paced environment while ensuring accuracy and adherence to guidelines.

Key Responsibilities :

• Build and maintain courses in Canvas Learning Management System (LMS), ensuring alignment with instructional design specifications.
• Develop, format, and organize content pages, HTML pages, quizzes, assignments, and documents as per design document guidelines and accessibility standards.
• Create and manage course assets, ensuring they meet quality standards.
• Build / edit content on Content Management System (CMS)
• Conduct QA and QC reviews to ensure learning materials meet quality and accessibility standards.
• Troubleshoot and resolve LMS-related issues during course setup and delivery, collaborating with relevant teams for solutions.
• Collaborate with internal and external teams to ensure project requirements and specifications are met.
• Deliver projects on time and ensure they meet the high-quality benchmarks of the organization.
• Participate in internal continuous improvement efforts by offering ideas and solutions for process improvement.
• Stay updated on emerging LMS features and online learning trends to recommend improvements for course delivery and user experience.

Required Qualifications and Skills :