Digital Learning Solutions Specialist

PURPOSE OF THE ROLE :

To design, implement and manage digital learning solutions that enhance capability development across the organization, ensuring engaging, scalable and impactful learning experiences. The role partners with business and HCM stakeholders to identify learning needs, curate content and leverage technology to deliver measurable outcomes.

KEY RESPONSIBILITIES & KPIS OF THE ROLE :

These responsibilities are representative, and the role holder is also responsible for any other job assigned by the superior authorities from time to time. This section in not intended to be an exhaustive listing of all activities done by the role holder. It should capture only the key responsibilities of the role.

Responsibilities

Strategy and Planning

Develop digital learning content and solutions aligned to business needs, using instructional design principles and adult learning methodologies.

Policies, Processes & Procedures

Ensure digital learning content meets organizational and regulatory needs.

Course uploads, Test creation and Maintenance

Learner Experience

Create or source engaging content to address capability gaps and for delivering best in class digital learning content.

Stay abreast of emerging learning technologies, AI tools and applications to enhance learning impact

People Management

Partner with internal and external stakeholders to design and execute engagement campaigns to promote adoption of digital learning initiatives

OPERATING NETWORK

Key interactions which are essential to execute the role. This will include both internal (excluding sub-ordinates) and external stakeholders.

Learning Partners, Technology team, Subject Matter experts

Digital Content Vendors, LMS providers

ROLE PROFILE REQUIREMENTS

Minimum qualification which are essential to execute the role.

Education

Essential : Bachelor’s degree in any discipline

Preferred : Certification in Digital Instructional Design

Experience

Essential : 2-3 years’ experience in digital learning role

Functional / Behavioral competencies required to execute the role

FUNCTIONAL COMPETENCIES

Proficiency in LMS administration

Familiarity with authoring tools

Understanding of learning analytics and data visualization

BEHAVIORAL COMPETENCIES

Strong collaboration and Stakeholder management skills

Creativity and innovation

Agility in the adoption of digital trends