Blueberry Digital Labs is looking for a skilled Assistant Business Operations professional to play a pivotal role in managing our daily operations and leading a high-performing team. This position is ideal for an individual with a strong background in team leadership and a passion for process improvement. You will be responsible for everything from executing workflows and supervising staff to driving recruitment and analyzing performance metrics, all while maintaining a positive and motivating work environment.
What You Will Do : Key Responsibilities
- Manage 15-20 team members independently , providing supervision and motivation to ensure high performance.
- Proactively reach out to team management to identify process improvement opportunities and provide updates.
- Diligently follow all company procedures and instructions to ensure the smooth execution of workflows.
- Drive the recruitment process , including interviewing, hiring, and training new staff as required.
- Monitor, measure, and report on team performance metrics and implement team incentive programs.
- Create reports , analyze and interpret data to provide actionable insights.
- Monitor operating costs, budgets, and resources to ensure efficiency.
- Coordinate with the team to identify process improvement opportunities and implement new initiatives.
- Motivate staff and maintain a positive work environment that fosters growth and success.
What You Will Bring : Qualifications
Experience & Skills :
Previous Team Lead Experience in ITES, SEO, Digital Marketing, Content, or BPO.The ability to manage a team of 15-20 team members independently.A good understanding of team management .Excellent presentation and communication skills .Publishing domain knowledge is preferred.Education :
MBA / PGDM Candidates can only apply .Skills Required
Business Operations, Team Leadership, Project Monitoring, Process Improvement, Communication Skills, Presentation Skills