Business Operations Specialist

About the role :

In this opportunity, Business Operations Specialist, as you will :

• Responsible for supporting critical operational areas for professional services including, but not limited to,
• order processing, credits, time entry and billing, access requirements, quality assurance, reporting and
• governance.
• Produce, review and maintain operational documentation and communications.
• Participation as assigned team member to triage, route, respond or manage POM information channels at
• specific points in time including e-mail, MS Teams, roundtable, verbal, or other flows as needed.
• Assist with revenue management items specifically around month end research and resolution
• Some degree of creativity and willingness to provide feedback and make suggestions is expected.
• Active and timely entries to Operations conversations, tools, and resources.
• Strong oral and written communication skills
• Participating in special projects and other duties as deemed necessary.

About You :

You re a fit for the role of Business Operations Specialist if your background includes :

Skills Required

Sap, Order Processing, Billing, Access, Qa, Reporting, Governance