D2C / E-Commerce Operations Associate

About Mosha Health :

Mosha Health is a fast-growing health-tech startup focused on healing chronic gut issues through nutrition, lifestyle, and science-backed wellness solutions. We’re now expanding into the nutraceutical and supplements space — creating products that combine clinical effectiveness with clean, high-quality ingredients.

We’re looking for a hands-on, detail-oriented professional who can help us launch and scale our supplements vertical end-to-end.

Role Overview :

You will work directly with the founder and cross-functional teams to execute the complete e-commerce and product launch journey — from managing vendors and licenses to ensuring products are listed, shipped, and visible on leading marketplaces.

This role is ideal for someone with a finance or business background (CA / BBA) and 1–3 years of experience in D2C, e-commerce operations, or consulting (Big 4 - KPMG / EY / PWC / Deloitte preferred), who wants to build something from scratch in a fast-paced startup environment.

Key Responsibilities :

1. E-commerce Setup & Management

Manage product listings on marketplaces (Amazon, Flipkart, etc.) and the Mosha website

Coordinate product shoots, descriptions, and content uploads

Track sales, returns, and platform analytics

2. Supply Chain & Inventory

Coordinate with manufacturers, packaging vendors, and fulfillment partners

Maintain inventory records and ensure stock availability

Manage packaging, shipping timelines, and vendor payments

3. Regulatory & Compliance

Assist in obtaining FSSAI, GST, and other relevant licenses

Maintain compliance documentation for supplements and nutraceuticals

4. Cross-Functional Coordination

Work with content and design teams on branding, product labels, and launch creatives

Support finance and accounting tasks (vendor invoices, reconciliations, cost tracking)

5. Market Research & Analysis

Conduct competitor analysis and pricing research

Identify marketplace trends and operational improvements

Who You Are :

CA (Inter or Qualified) / BBA / B.Com (H) / B.Tech with strong analytical skills

Experience : 1–3 years in D2C / E-commerce / Consulting / Operations (Big 4 preferred)

Strong execution mindset with attention to detail

Comfort with Excel / Google Sheets and digital platforms

Proactive, organized, and eager to learn about wellness and consumer brands

What You’ll Get :

Exposure to end-to-end e-commerce business building

Work directly with the founder on a high-impact launch

Opportunity to grow into a business or operations lead role

Dynamic, flexible work environment at a health-tech startup

Location : New Delhi (WFO on-site)

Compensation : Competitive, based on experience