Description : The Operations & Supply Chain Manager will be responsible for overseeing and optimizing the end-to-end flow of goods from procurement of raw materials to production, warehousing, inventory management, and final dispatch to customers. The role ensures production efficiency, cost control, and timely deliveries while maintaining the highest standards of quality, safety, and compliance for FMCG food products.
Key Responsibilities :
1. Supply Chain Planning & Procurement :
- Develop and execute procurement plans for raw materials, packaging, and promotional items in line with sales and production forecasts.
- Identify, onboard, and manage suppliers; negotiate pricing, payment terms, and delivery schedules.
- Track supplier performance on quality, lead times, and reliability.
2. Production Planning & Coordination :
Collaborate with Production teams to create daily, weekly, and monthly production schedules.Ensure material availability to avoid production interruptions or delays.Monitor production efficiency and address process bottlenecks proactively.3. Inventory Management :
Maintain optimal stock levels of raw materials, packaging, and finished goods.Implement FIFO / FEFO practices to minimize expiry-related losses.Conduct periodic stock audits and reconcile physical vs. system inventory.4. Warehousing & Storage :
Oversee warehouse operations, ensuring clean, organized, and compliant storage conditions.Optimize warehouse layout for efficient space utilization and faster order picking.Ensure adherence to FSSAI, safety, hygiene, and pest control standards.5. Logistics & Dispatch :
Plan and execute dispatch operations for E-commerce, Quick Commerce, and Traditional Trade channels.Liaise with logistics partners to optimize delivery cost and timelines.Monitor On-Time Delivery (OTD), order accuracy, and fulfillment SLAs.6. Process Optimization :
Identify opportunities to reduce costs and enhance efficiency across supply chain operations.Drive automation and implement digital tracking systems for real-time visibility.Establish and monitor KPI dashboards to track performance and productivity.7. Compliance & Documentation :
Maintain documentation for GRNs, stock transfers, dispatch notes, and e-way bills.Ensure compliance with FSSAI, labor laws, and safety regulations.Prepare and support internal and external audits.8. Cross-Functional Coordination :
Collaborate with Sales, Marketing, Procurement, QA, and Finance teams for smooth operational execution.Provide operational insights for sales planning and promotional campaigns.(ref : iimjobs.com)