Shriram Life Insurance - Account Manager

Key Responsibilities :

• Engage with clients to deeply understand their advertising goals, objectives, and challenges.
• Lead client calls to discuss industry trends, project updates, and performance evaluations relative to client objectives.
• Identify gaps in client needs or our service capabilities, proposing proactive and innovative solutions.
• Develop and present comprehensive client proposals based on thorough industry and client analyses.
• Act as the voice of the customer within the organization, advocating for their needs and preferences.
• Collaborate closely with internal teams-including AdOps, Sales, and Performance Specialists-to address client needs and drive business growth.
• Drive revenue growth by identifying upsell and cross-sell opportunities, with a focus on increasing Annual Recurring Revenue (ARR) from your assigned portfolio.
• Proactively develop and execute Account Plans that foster deeper client relationships and expand revenue streams.
• Monitor client satisfaction and address any concerns promptly to enhance overall client experience.

Skills and Experience :

(ref : iimjobs.com)