Technical Voice Process Consultant
HGSBengaluru, Republic Of India, IN20 days ago
Job descriptionDetermines requirements by working with customers Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; Fulfils requests by clarifying desired information; completing transactions; Under Graduates / Graduates Fresher Excellent Communication Skills Basic Telephone Etiquettes MS Office Basic System Navigation Skills Customer Focus and Being Attentive Troubleshooting Good reasoning and analytical skills Active listening skills Ability to comprehend customer requirements well. Good understanding of ISP. Willing to work in Rotational shifts 5 days’ work / 2 rotational weekly offs Transport facility provided
JOB DESCRIPTON
Position Summary
Technical support executives are responsible for handling calls from new and existing customers from the US regarding a variety of broadband / OS-related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support, and offer information, as needed, to keep customers satisfied and retain business.
Roles and Responsibilities
- Answers inquiries by clarifying desired information;
researching, locating, and providing information
escalating unresolved problems.
forwarding requests.
Education & Experience
Desired Skills and Abilities
Criteria
Desired qualifications : 10+2 or 10+3 or 10+2+4
Desired years of experience : Fresher
Ready to Join Immediately!!!
Position : Trainee Process Consultant (Technical Support)
Willing to work in rotational shifts
5 Days working, 2 Days split off weekly
2-way transportation
Desired Skills and Abilities :
Good communication
Good Analytical Skills
Work Location : Gold Hill Square, 6th floor, Hosur main road, Bommanahalli, Bangalore – 560 076 and any other work locations of HGS India as applicable
Create a job alert for this search
Technical Consultant • Bengaluru, Republic Of India, IN
Related jobs
- Promoted
MAC Specialist
PwC Acceleration Center IndiaBengaluru, Karnataka, India Job location : Hyderabad / Bangalore.Must be flexible to work in the 24 / 7 rotational shifts.This role is responsible for the maintenance, and direct support of end users with software or hardware issu...Show moreLast updated: 28 days ago
- Promoted
Incorta Developer
Wissen InfotechGreater Bengaluru Area, India Wissen Infotech is hiring for for Bangalore.Job Title : IncortaAdmin / Developer.Years of Experience : 6 plus years.Location : Bangalore (Work From Office).
Experience with Incorta architecture.Experien...Show moreLast updated: 20 days ago
- Promoted
System / Desktop Engineer
Emmvee GroupBangalore Rural, Karnataka, India The role involves providing technical support to users, ensuring minimal disruption to IT operations, managing system installations, troubleshooting issues, and maintaining proper documentation.The...Show moreLast updated: 10 days ago
- Promoted
Support Engineer II, CMT, CMT Systems
AmazonBengaluru, Karnataka, India This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.DESCRIPTION : Amaz...Show moreLast updated: 7 days ago
- Promoted
Voice Network Engineer
InterVision Systemshosur, India We are seeking a skilled Network Engineer – Voice with 5 to 8 years of hands-on experience in enterprise voice and collaboration technologies.
The ideal candidate will be responsible for the design,...Show moreLast updated: 13 days ago
- Promoted
.Net + Angular Technical Lead
G10XBangalore, IN Work Timing : 11 : 00 AM to 8 : 00 PM.Mandatory Skills / Technology : Angular Development, NET Integration, Azure DevOps and Cloud Deployment, International Client Collaboration, Expertise in Angular (la...Show moreLast updated: 12 days ago
- Promoted
Guidewire BC Integration / Configuration Developer
BlitzenXBangalore About The Role : We are looking for a skilled Guidewire BillingCenter Integration / Configuration Developer with hands-on experi...Show moreLast updated: 30+ days ago
- Promoted
Unit-Level Traceability Technical Expert – OSAT
Tata ElectronicsKolar, Karnataka, India Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt.India’s first AI-enabled state-of-the-art Semiconductor Foundry.
This facility will produce chips for applications such as power manageme...Show moreLast updated: 30+ days ago
IAM / IGA- Tech lead - Professional Services (NA)
SaviyntBengaluru, Karnātaka, India, 560023 IAM / IGA- Tech lead - Professional Services (NA).At Saviynt, we are redefining the future of identity security.As a leading provider of intelligent, cloud-first identity governance and access manage...Show moreLast updated: 6 days ago
- Promoted
Desktop Support Specialist - Voice
Tata Consultancy ServicesBengaluru, Karnataka, India Role : Desktop Support Engineer (Voice).Serving as the first point of contact for customers seeking technical assistance over the Phone & Self-Service tickets / Chat.
Willing to work in night shifts ...Show moreLast updated: 20 days ago
- Promoted
GPU Computing Professional - SDK / CUDA / OpenCL / C++
Career MakersBangalore GPU Computing SDKs like CUDA or OpenCL, C++ and familiar with different optimization techniques.The candidate should have hands-on experience with programming and optimization in CUDA / OpenCL.Strong...Show moreLast updated: 30+ days ago
- Promoted
We are Hiring - Voice Process Professionals - International Support - Bangalore
Infosys BPMBengaluru, Karnataka, India Senior Process Executive & Process Specialist - International Voice Support.Full-time | Night Shifts | Rotational Week Offs.
Any Full-Time Graduate (15 years of formal education).We are looking for ...Show moreLast updated: 18 days ago
- Promoted
Network ACI
Tata Consultancy ServicesBengaluru, Karnataka, India Responsible for the Cisco ACI network architecture component(s).Understand and support Data Center Networks utilizing Cisco Application Centric Infrastructure and Nexus 9k platforms.Maximizing netw...Show moreLast updated: 20 days ago
- Promoted
2553527 Software Developer Engineer, Device Software Services
half the skyBengaluru, KA, India The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products.
We have also produced groundbreaking devices like Fire tablets,...Show moreLast updated: 30+ days ago
- Promoted
SAP MDG Technical
Tata Consultancy ServicesGreater Bengaluru Area, India MDG Technical, Agile way of working.The ideal candidate should be able to deliver strong value from the ABAP, Gateway.Good in entire ABAP including ABAP object oriented programming concepts.Good kn...Show moreLast updated: 20 days ago
- Promoted
Tech Lead / Senior Developer – Vision AI
Tata ElectronicsGreater Bengaluru Area, India Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt.India’s first AI-enabled state-of-the-art Semiconductor Foundry.
This facility will produce chips for applications such as power manageme...Show moreLast updated: 27 days ago
- Promoted
EMMVEE - Head - IT Infrastructure
Emmvee Photovoltaic Power Private LimitedBangalore, India Role Purpose : To lead and manage the organization's entire IT infrastructure landscape, ensuring high availability, security, scalability, and performance of all...Show moreLast updated: 5 days ago
- Promoted
2553527 Software Developer Engineer, Device SoftwareServices
half the skyBengaluru, KA, India The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products.
We have also produced groundbreaking devices like Fire tablets,...Show moreLast updated: 30+ days ago