Job Title : Sales Advisor – Diamond Jewellery Specialist
Location : C-Scheme, Jaipur (Work from Office)
Industry : Luxury Jewellery (D2C / Retail)
Employment Type : Full-time
Compensation : INR Upto 35,000 per month + Incentives (upto 15,000 per month)
Working Days : 6 Days Working ( including Saturday and Sunday) with one weekday off.
You should be fluent in English & Hindi + confident about selling on phone / chat.
Who We’re Looking For
You’ve worked on the shop floor of a reputed jewellery chain. You understand solitaires, color-clarity-cut-carat, and how to build trust in high-ticket jewellery sales. You’re digitally savvy and ready to bring that consultative magic to our D2C customers via WhatsApp, video calls, and phone conversations.
Key Responsibilities
- Engage with inbound leads via WhatsApp, phone, video, or email
- Guide customers through product discovery, design options, pricing, and certification details
- Build trust and drive conversions for high-value and made-to-order jewellery
- Maintain a disciplined follow-up funnel to close warm leads
- Upsell complementary products (e.G., rings with earrings, solitaires with bands)
- Log all conversations, notes, and statuses into CRM tools
- Coordinate with catalog, operations, and production teams for customer requirements
- Offer video consultations and live product demos where required
- Handle queries related to customization, engraving, delivery timelines, etc.
Requirements
2+ years experience in jewellery sales, preferably with diamond and bridal jewelleryPrior work with organized retail brands is preferredStrong product knowledge of diamonds, gold purity, hallmarking, GIA / IGI certificationExcellent interpersonal and communication skills – English & Hindi a mustComfortable using WhatsApp Web, Google Sheets, video calling tools, CRM platformsSelf-driven, target-oriented, and emotionally intelligentAvailability to work 6 days a week (including weekends), with weekly offsWhat You’ll Get
Competitive base salary + performance bonusesCareer growth in a fast-growing D2C luxury brandExposure to the future of digital-first jewellery retailLearn directly from founders & brand expertsA customer-first culture that values trust, style & innovation