Principle Consultant – SalesForce Engineer

Ready to build the future with AI

At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Principle Consultant - SalesForce Engineer

We are seeking a skilled and motivated Salesforce Engineer to join our dynamic team. As a Salesforce Engineer, you will be responsible for designing, developing, and maintaining Salesforce solutions that drive business success. You will collaborate with cross-functional teams to understand requirements, implement customizations, and optimize our Salesforce environment to meet evolving business needs. This role requires a blend of technical expertise, problem-solving skills, and the ability to communicate complex concepts to both technical and non-technical stakeholders.

Responsibilities

• .Design, develop, test, and deploy custom solutions and integrations within the Salesforce platform, utilizing Apex, Visualforce, Lightning Components, and other Salesforce technologies.
• .Collaborate closely with business analysts, product owners, and end-users to gather requirements and translate them into effective technical solutions.
• .Document technical designs, architecture, and processes clearly and thoroughly to support ongoing maintenance and knowledge sharing.
• .Maintain and enhance existing Salesforce applications, workflows, and automations to ensure optimal system performance and reliability.
• .Ensure data integrity, security, and compliance by implementing best practices and adhering to organizational policies.
• .Provide technical support, troubleshooting, and guidance to users and team members regarding Salesforce functionality and integration.
• .Stay current with Salesforce releases, new features, and industry best practices to recommend improvements and innovations.

Qualifications we seek in you!

oBachelor's degree in computer science, Information Technology, Engineering, or a related field.

oProven experience in Salesforce development, including Apex, Visualforce, SOQL, and Lightning Components.

oFamiliarity with Salesforce configuration, administration, and declarative tools (e.g., Process Builder, Flow, Workflow Rules).

oStrong understanding of Salesforce data modeling, sharing rules, and security architecture.

oExperience with Salesforce integrations using APIs, middleware, and third-party applications.

oExcellent written and verbal communication skills, with the ability to document technical information for diverse audiences.

oAnalytical mindset with strong problem-solving abilities and attention to detail.

oSalesforce certifications (e.g., Platform Developer I / II, Administrator) are a plus.

oExperience with Agile / Scrum methodologies.

oKnowledge of other CRM platforms and integration tools.

oAbility to work independently and manage multiple priorities in a fast-paced environment.

Why join Genpact

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.