Key Responsibilities :
Oversee front office operations from guest arrival to departure.
Maintain high standards of service, communication, and grooming.
Manage guest relations, safety, and property welfare.
Monitor financial transactions, reports, and revenue optimization.
Lead, motivate, and train front office staff.
Coordinate with Housekeeping, Engineering, F&B, and Sales.
Ensure compliance with policies, health & safety standards, and company values.
Requirements :
5+ years of hotel front office management experience.
Proficiency in hotel software (e.g., Opera), MS Office, and reporting.
Contact Person : Ishita / )
Front Desk Receptionist • Mumbai, India