Designation : Associate Teachers
Department : Academics
Reports to : Lead Master Teacher / Director Academics
Summary of the Role :
Providing assistance and solving doubts of the students post their sessions by providing the best Post Class doubt resolution experience for the students with 100% doubts closures within a TAT of 15mins. Work with a cohesive and friendly approach towards every team member and contribute your bit in bringing in a motivated and energetic working atmosphere, which Vedantu believes; every employee deserves
Responsibilities :
- To solve students&apos academic doubts in an efficient manner.
- Should achieve the targets on a daily basis following all the important parameters.
- Proficient in at least one subject ( Physics / Chemistry / Biology / Maths) for JEE / NEET level.
- Need good problem solving and decision making skills to identify the problems and suggest the relevant solutions to resolve them.
- Should analyze and resolve their own "No feedbacks" that are received on a daily basis by reaching out to the students.
- Should be able to manage time effectively and efficiently .
- Should be able to multi- task and work independently on doubt targets assigned however strive to work as a team for achieving the team metrics
- Should have strong analytical, coordination, interpersonal and communication skills(written & verbal ) skills with an eye for detail
- Should be ready to learn and adapt to new challenges and changes.
Key Performance Indicators :
As Doubt Expert you will be required to give 8-9 hrs of engagement with the Team of Doubt experts where your primary engagement would be making sure that all the doubts that are being posted on the App are being resolved in the least possible time.While your primary task is doubt solving, we need your super involvement in assignments or process improvement projects that may be taken up from time to timeUpgrading your knowledge and skills from time to time to make sure you adhere to the set quality metrics have excellent subject matter knowledgeTake up skill training from time to time which will be provided by Vedantu. other stakeholders to ensure effective communication and support for student success.Required Skills and Qualifications :
Excellent knowledge on Course curriculumExcellent subject matter knowledgeFast Doubt solving abilityPassion to TeachHave analytical thought processAdvocating and EmpathizingGood communicatorHigh on energyPassion towards studentsLogic and problem solvingTeam Player and MotivatorLooking for a long term growthShow more
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Skills Required
Physics, Chemistry, Maths, Biology, Analytical Thought Process