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Input Zero Technologies - Remedy Developer

Input Zero Technologies - Remedy Developer

Input ZeroPune
30+ days ago
Job description

Job Description :

Key Responsibilities :

  • Lead the development, configuration, and implementation of BMC Remedy solutions for Digital Service Operations and Management.
  • Customization & Integration : Customize BMC Remedy applications to meet specific customer requirements. Collaborate with cross-functional teams to integrate Remedy with external systems using web services, REST APIs, and other integration methods.
  • System Administration : Upgrade Remedy AR Server and Remedy Mid-Tier server with the latest patches to ensure smooth operation and optimal performance.
  • Install and configure BMC Remedy v9.x (or later versions) in a clustered, high-availability environment.
  • Security & Authentication : Implement and configure Single Sign-On (SSO), RSSO (Remedy Single Sign-On), and LDAP plugins for robust authentication and security.
  • Troubleshooting : Utilize deep knowledge of the ARS platform for log analysis, troubleshooting, and resolving complex Remedy-related issues.
  • Consulting & Support : Provide consulting services to clients, delivering Proof of Concepts (POCs) and supporting pre-sales activities. Be willing to participate in consulting engagements, which may include shift work, on-call support, and occasional travel.
  • Disaster Recovery : Contribute to the setup and maintenance of comprehensive disaster recovery plans for Remedy.

Required Technical Skills & Qualifications :

Experience :

  • Hands-on experience in BMC Remedy development and administration.
  • Expertise in BMC Remedy applications, including Remedy AR System, ITSM Suite, and CMDB.
  • Proven experience with integrating Remedy using RESTful and SOAP web services.
  • Strong knowledge of SQL for database interactions. Experience with JavaScript and other scripting languages for automation and customization.
  • Solid understanding of system architecture, especially in clustered and high-availability environments.
  • Experience with SSO, RSSO, and LDAP integration.

    • Soft Skills : Excellent problem-solving, communication, and client-facing skills.

    (ref : hirist.tech)

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