Product Designer D2 : Bizapps

About the role :

The Product Designer will be responsible for conceptualizing and developing a variety of internal tools (For business teams like Post-sales and customer success) and AI agents. These tools are strategically built with scalability in mind, with a roadmap to evolve into customer-facing solutions that empower Customer Success Managers (CSMs) to drive deeper engagement and collaboration with customers. The ideal candidate is a creative, driven, and skilled designer with a strong desire to learn.

Responsibilities  :

• Collaborate with the Whatfix Business Applications team to conceptualize internal tools that support various Whatfix teams and have the potential to scale into customer-facing products.
• Work with product managers, developers, and stakeholders to understand business goals and user needs.
• Conduct user research, usability testing, and data analysis, and apply insights to enhance product experiences.
• Partner closely with the centralized design team on multiple projects, primarily with BizApps.
• Stay updated on current design trends and best practices.
• Proactively incorporate new and emerging AI trends into your work.
• Learn about the Whatfix brand, its design language, and its suite of products.

Qualifications  :

Skills Required

Figma, Css, Saas, Html, Product Designer