We are seeking a Sales Development Specialist, Chromatography , to drive sales growth for a strategic product group within an assigned territory. The ideal candidate will be responsible for the entire sales process, from lead generation to after-sales support , and will work closely with Account Managers to achieve targets. A key aspect of this role is using technical expertise to identify new opportunities and build strong customer relationships. This position requires active use of a CRM system , such as SFDC , to manage sales activities and customer interactions.
Main Responsibilities & Tasks
- Initiate and manage the full sales process within an assigned territory, from lead generation to after-sales, including collaboration on trials, testing, and order closing.
- Actively use SFDC to document leads, opportunities, and all customer interactions, ensuring the CRM system is always up-to-date.
- Analyze CRM data to identify trends, generate customer insights, and track sales performance for assigned customers.
- Develop and achieve chromatography product group targets by focusing on seeding activities and identifying new opportunities.
- Provide technical and commercial support to Account Managers and customers on relevant products and processes.
- Manage the short-, mid-, and long-term opportunity funnel and account portfolio to support market goals.
- Identify, implement, and execute appropriate action plans to develop business for strategic products.
Qualifications
An academic degree in life sciences or engineering . A higher level of education is beneficial.Relevant experience in Chromatography process development or field sales, with a background in a laboratory setting in Life Science.Experience in selling chromatography systems or consumables to clients in different sectors is a plus.Skills
Hands-on knowledge and proactive usage of SFDC and other CRM tools .Relevant technical knowledge and extensive industry knowledge (e.g., Biotech).Result-oriented and highly motivated.Capable of providing outstanding customer service.Excellent communication skills with the ability to manage complex issues.Skills Required
Sfdc Admin, CRM Tools, biotechnology industry , Customer Service, Communication Skills, Sales Development