Salesforce Business Analyst

Job Description

We are seeking an experienced Salesforce Business Analyst with a strong background in Salesforce administration to join our team. As a Salesforce Business Analyst, you will play a crucial role in bridging the gap between business needs and technology solutions by analysing business requirements, translating them into functional specifications, and providing Salesforce administration support. Your expertise in Salesforce configuration, customization, and data management will be essential in ensuring the successful implementation and optimization of Salesforce solutions.

Roles &Responsibilities

• Gather and analyze business requirements from stakeholders and subject matter experts.
• Translate business requirements into functional specifications, user stories, and process flows.
• Collaborate with cross-functional teams, including developers, administrators, and project managers, to design and configure Salesforce solutions.
• Perform Salesforce administration tasks, including user management, security settings, profiles, roles, and permission sets.
• Configure and customize Salesforce objects, fields, workflows, validation rules, and process automation to meet business requirements.
• Perform data analysis and mapping to ensure data integrity and successful data migration.
• Conduct training sessions and provide ongoing support to end users on Salesforce functionality and best practices.
• Assist in testing and quality assurance activities to ensure successful deployment and user accept
• Stay updated on Salesforce platform enhancements and new features to recommend process improvements and system optimizations.
• Collaborate with project managers to ensure timely and successful project delivery.

Requirements

Non-Technical Skills

Skills : salesforce,agile,training sessions,user management,salesforce administration,data mapping,salesforce objects,data analysis,salesforce solutions,data cleansing,permission sets,user stories,security settings,sales cloud,documentation skills,data migration,service cloud,process flows,quality assurance,salesforce administrator certification,salesforce platform enhancements,translate business requirements,salesforce business analyst

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Skills Required

Data Migration, Salesforce Configuration, Agile Methodologies, Data Mapping, Roles, User Management, Permission Sets, Documentation Skills, Process Automation, Profiles, Data Management, Service Cloud, Data Cleansing, Sales Cloud, Salesforce Administration