Job Title : Accounts Receivable – Payment Specialist
Experience-3+ Years
Mandatory Skills- Order Management, Sales Order Processing, Salesforce CPQ, Billing
Shift Timimg- Night Shift
Position Summary : The Accounts Receivable – Payment Specialist uses provided dashboards, reports, and other resources to process, verify and apply payments for a portfolio of accounts. They assist in resolving discrepancies, issues and concerns by communicating effectively to varied audiences.
Key Duties / Responsibilities :
- Assists sales partners and customers in making payment arrangements.
- Communicates with various audiences regarding discrepancies in charges, payments, credits, or balances.
- Monitor and maintain payment schedules when notified of changed orders.
- Respond to customer and field requests to obtain payment and payment methods.
- Regular review of unallocated payments, credits, and debits.
- Complete account reconciliations.
- Submit and follow up on payment moves, credits, & refunds within assigned accounts.
- Assist in related work, additional duties, or projects as needed or required.
Education & Knowledge :
Prior knowledge of Salesforce CRM, CPQ, & Billing preferred. Basic skills in Microsoft Office Applications, with a focus on Excel.Proven skillset in basic mathCollege experience preferred, with a focus on accounting or business administration. Commensurate work experience considered.3+ years account management or payment processing, verification & application experienceExperience / Skills / Abilities :
Attention to detail with the responsibility for the quality and content of financial data.Ability to set priorities; well-organized and inquisitive nature to support sound decision making.Skilled in following organizational rules and proceduresAbility to maintain confidentialityProfessional written and verbal communications skills.Ability to work independently and within a team atmosphereStrong responsiveness and timely communication