Customer Relationship Management Specialist

We are looking for an AM / Manager – CRM for our funded Prop-Tech firm based in Noida, to manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues.

Role & responsibilities

• Timely closure of agreements for buyers and sellers and coordinating the entire documentation till the registry
• Coordination with bankers, channel partners, internal team, and other departments
• Strategize & achieve the collection targets
• Monitor the grievances and escalations received from customers
• Ensure timely, accurate, and satisfactory solutions are provided to each of these queries.

Preferred candidate profile