We're actively seeking a dedicated DCNOC (Data Center Network Operations Center) Administrator to join our client's dynamic team through Pradeepit Consulting Services. This pivotal role involves ensuring the continuous availability of IT services through vigilant monitoring, proactive health checks, and efficient incident management.
Key Responsibilities
- 24x7 Monitoring & Health Checks : Manage 24x7 monitoring of infrastructure and application performance. Perform regular health checks to ensure IT services availability .
- Maintenance Oversight : Oversee IT planned maintenance activities by controlling alert blackout requests . Ensure adherence to approved change or release windows for minimized, controlled impact on IT services and infrastructure.
- Incident Management & Communication : Alert all relevant internal and external stakeholders for any critical / high severity alerts. Engage IT Incident Management for immediate and prompt restoration of IT services.
- Additional Responsibilities : Perform other responsibilities as required by higher levels of supervision.
Skills
Ability to manage 24x7 monitoring of IT infrastructure and applications.Proficiency in performing regular health checks .Experience in overseeing IT planned maintenance activities .Skill in controlling alert blackout requests .Adept at ensuring adherence to change or release windows .Strong communication skills for alerting critical / high severity alerts to stakeholders.Ability to engage with IT Incident Management teams.Commitment to ensuring IT services availability .Qualifications
Bachelor's Degree in Information Technology or Telecommunications from an accredited university.Skills Required
Network Operation Centre, Incident Management, Telecommunications, It Services, Monitoring