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Diamond Sales and Client Relationship Manager

Diamond Sales and Client Relationship Manager

LogicGo InfotechSūrat, Republic Of India, IN
2 days ago
Job description

Job Summary :

We are looking for a motivated and customer-oriented Sales Executive (Certified Diamond &

Jewellery) to join our team. The candidate will be responsible for driving sales, generating and

converting leads, closing deals, and providing excellent customer service. They will ensure a

memorable shopping experience for customers worldwide seeking high-quality certified diamond

and jewellery products.

Key Responsibilities :

  • Greet and assist customers in selecting Certified Diamond & Jeweller y based on their preferences

and requirements.

  • Develop in-depth knowledge of Certified Diamond & Jewellery products , including gold, diamonds,
  • silver, gemstones, and certified stones.

  • Generate new sales leads through online and offline channels.
  • Convert leads into potential clients and ensure timely deal closure.
  • Demonstrate product features, explain quality, purity, certification details, designs, and pricing.
  • Achieve individual and store sales targets.
  • Handle billing, payments, and documentation accurately.
  • Build and maintain long-term relationships with international and domestic clients to encourage
  • repeat business.

  • Maintain the display of Diamond & Jewellery, ensuring cleanliness, attractiveness, and security.
  • Stay updated on industry trends, certification standards, market demand, and competitors.
  • Assist in stock management and inventory control.
  • Handle customer queries, complaints, and after-sales service politely and efficiently.
  • Requirements :

  • Proven experience in retail sales, preferably in Certified Diamond & Jewellery.
  • Strong communication, negotiation, and interpersonal skills.
  • Good knowledge of certified diamonds, precious metals, and gemstones (preferred).
  • Ability to handle customers with patience and professionalism.
  • Basic computer knowledge for billing & POS systems.
  • Attention to detail and a strong sense of responsibility.
  • Flexible to work on weekends and holidays.
  • Ability to serve worldwide customers confidently and professionally.
  • Education & Experience :

  • Minimum HSC / Graduate degree (preferred).
  • 1–3 years of sales experience in Certified Diamond & Jewellery or luxury retail.
  • Key Skills :

  • Customer Service
  • Sales & Upselling Techniques
  • Certified Diamond & Jewellery Product Knowledge
  • Lead Generation & Lead Conversion
  • Deal Closing Skills
  • Communication & Persuasion
  • International Client Handling
  • International Communication Skills
  • Relationship Building
  • Create a job alert for this search

    Client Relationship Manager • Sūrat, Republic Of India, IN

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