WBO : WBSU-Head - WBSU

WBO : WBSU-Head - WBSU

INTERNAL USAGE : No. of Vacancies :

Reports to :

CBO - Head

Is a Team leader

Team Size : 20

Grade : VP - SVP

Business : Corporate Center

Department :

Wholesale Banking Operations

Sub - Department : WBO - CBO

Location :

About Wholesale Banking Operations

Wholesale Banking Operations manages the entire life cycle of the Wholesale Banking customers, it also caters to the various other requirement of non-retail borrowed accounts under Wholesale banking. The department is responsible for smooth functioning of all the Commercial Banking Operations units and ensure utmost customer (internal & external) satisfaction. They are also responsible for ensuring timely delivery, monitoring the health of the credit portfolio, prompt reporting of irregularities / adversities noticed and co-ordination in recovery / legal proceedings

About the Role

CCMC Head leading a team of Officials in the cadre of AM to DVP is overall incharge of a Corporate Credit Mangement Centre (CCMC), which are located in metro cities. CCMCs handles the requirement of non-retail borrowal accounts under CRG & SME Segment during their entire life cycle parked at various branches spread across the country (which are not tagged to CBBs / CCSUs) through distance handling mechanism (DHM) as also control the Corporate Credit Service Units (CCSUs) who are based out of tier II towns (with a staff strength of 2-4 officials in each CCSU). CCMC Head is responsible for the smooth functioning of a CCMC and ensuring utmost customer (internal & external) satisfaction as also the efficient functioning of their mapped CCSU. He is responsible for ensuring timely delivery, monitoring the health of the credit portfolio, prompt reporting of irregularities / adversities noticed and co-ordination in recovery / legal proceedings also.

Key Responsibilities

Overall supervision of the Corporate Credit Management Centre.

Responsible for the smooth functioning of a CCMC

Leading a team of Credit monitoring officials and Credit Delivery officials reporting in to the Head Credit

Maintaining highest level of customer service (both internal and external customers).

Liasioning with Business teams (CBG, WBCG)

6. Responsible for effective functioning of the CBO Operating unit by ensuring timely disbursement and customer service

Responsible for pending security creation

Responsible for efficient functioning of the mapped CCSUs (Credit Delivery & Monitoring function of CCSUs also)

Monitoring activities of the mapped CCSU

Overall responsible for various activities carried out as under by

• CCSU Service Relationship Managers in the cadre of Senior Manager to DVP who directly report to CCMC Head
• Credit Delivery Officials and Credit Monitoring Officials in the cadre of AM to AVP who reports to Head Credit Delivery / Head Credit Monitoring (DVP / AVP) who in turn reports to CCMC Head

Obtention of Stock Statements, Insurance Policies, ABS, FFR, Stock Audit Reports, LIE / Project Progress Report

Undertaking analysis of ABS, FFR, Stock Audit Reports, LIE / Project Progress Report analysis / reviews

Conduct of unit inspection

Act as an interface to the client and ensure efficient customer service (for CCSUs)

Interact with the Borrower to obtain pre-requisites for disbursement and ensure timely disbursement (for CCSUs)

Follow up for perfection of security

Undertaking analysis of ABS, FFR, Stock Audit Reports, LIE / Project Progress Report analysis / reviews

Monitoring and tracking of high value transactions in the accounts Monitor transactions in ESCROW / TRA account.

Recovery of interest and instalments on due dates.

Recovery of penal interest.

Maintaining records for unit & collateral inspections and triggering list of inspections due.

Track receipt of due diligence reports.

Trigger stock audit, revaluation

Handle ECGC : Pay premium to ECGC at monthly intervals and intimate renewal to ECGC

Recovery of charges as per Bank's schedule of charges

Process applications received for vendor empanelment

Tracking Export Order for packing credit disbursement

Stressed Assets Management and handling of income reversal transactions

Scrutiny of Sanction and preparation of Facility / Mortgage documentsIncase of take over, seek credit opinion report from transferror bank

Scrutiny of Executed Documents and Security creation

Ensuring compliance of sanction covenants

Provide documentation certificate and KYC confirmation to OCL loans for opening of accounts

In case of multiple / consortium banking, Co-ordinate with other lenders for issuance of Pari-Passu / NOCs

Arrange to file charge with Registrar of Companies, obtain confirmation, conduct search post filing of charge, obtain the report for records

Compliance of pre disbursement covenants

Recovery of fees as stipulated in sanction and as per Bank's schedule of charges

Accord credit approval for TF transactions

Effecting disbursement

Prepare AOD on renewal of limits and get executed through SRM and keep executed AODs in safe custody

Finacle updation at various stages

Handle credit / concurrent audit and arrange for compliance of adverse observation

Conduct legal audit and prevent income leakage.

TAT Maintenance & Adherence to SLA

Limit Node Maintenance & ROI Updation

Graduation / Post-Graduation from a recognized institute

12-15 years in a relevant role

Role Proficiencies :

For successful execution of the job, the candidate should possess the following :

Knowledge of banking products and services

Knowledge of regulatory guidelines and norms

Good communication (both verbal and written) skill in both English and the local language

Ability to manage complex client situations

Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment

Ability to handle pressure and meet deadlines

Skills Required

Credit Monitoring, Customer Service