Program Manager II, Learning & Development

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

This role typically serves as an entry to mid-level position in L&D program management, focusing on executing and managing learning initiatives while building relationships with key stakeholders.

Key job responsibilities

Key Responsibilities :

Program Development & Management

Design and implement learning programs aligned with organizational goals

Manage program schedules, budgets, and resources

Track program metrics and KPIs

Ensure program quality and consistency

Stakeholder Management

Partner with business units to identify training needs

Collaborate with subject matter experts (SMEs)

Coordinate with instructional designers and facilitators

Maintain relationships with vendors and external partners

Content & Delivery

Oversee development of training materials

Coordinate both in-person and virtual training delivery

Ensure content meets quality standards

Manage learning management system (LMS) content

Project Management

Lead multiple learning initiatives simsimultaneously

Create and maintain project timelines

Manage risks and issues

Regular reporting on project status

Required Skills :

2-4 years of L&D experience

Strong project management capabilities

Excellent communication and presentation skills

Basic understanding of adult learning principles

Proficiency with LMS and common learning technologies

Experience with data analysis and reporting

Strong organizational and time management skills

Qualifications :

Bachelor's degree in related field (Education, HR, Business)

Project Management certification (preferred)

L&D certifications (beneficial)

Experience with instructional design methodologies

BASIC QUALIFICATIONS :

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS :

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