International Blended Process @Work from Office @jaipur
ConfidentialJaipur17 days ago
Job description0-3 years of experience in BPO Customer Service or related field. Strong communication skills for effective interaction with customers via multiple channels (email, chat). Ability to work in a fast-paced environment handling multiple tasks simultaneously. Proficiency in International Chat Process and Non-Voice Process is essential. Graduation Must Fresher's / Experienced NO PERSUING CANDIDATES WILL BE ENTERTAINED Immediate Joiner 5 days working Any 2 days Week off Shift- 9 hours (Including 1 Hour break) Rotational Shifts / Week-off Salary -27000 / - / in-hand - 24,000 + 2500 PLI Location- Jaipur
Roles and Responsibilities
- Provide customer support through various channels such as email, chat, and non-voice processes.
- Handle international customer inquiries with a focus on blended process (email + chat).
- Offer product solutions to customers based on their requirements.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with internal teams to resolve complex issues.
Desired Candidate Profile
Job Details
Skills Required
Content Creation, Market Research, Project Management, crm software, Data Analysis, Digital Marketing, Excel, Sql, Python, Technical Writing
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Office International • Jaipur
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