Solutions Associate, Data Cloud Applications

Solutions Associate, Data Cloud Applications

Job Location : Bangalore

Description : Zeta Global is seeking a Solutions Associate for our Data Cloud Applications team to drive operational excellence, client support, and solution innovation. This role provides critical leverage to the team by supporting projects related to knowledge sharing, operational execution, and strategic solution enhancement. The Solutions Associate will work closely with Zeta’s key partners to help win new business, grow existing accounts, and maintain their competitive edge. They will have the autonomy to develop unique working models that best fit their strengths and workflow preferences while maintaining strong collaborating with the broader Zeta team and client stakeholders. The Solutions Associate will play a key role in informing Zeta’s product roadmap by capturing client feedback and identifying opportunities for greater efficiency and effectiveness. Success in this role will be measured by the ability to deliver on critical client requests and contribute meaningfully to client satisfaction and long-term growth.

Roles & Responsibilities

• Develop a comprehensive understanding of the Zeta Data Cloud Identity Graph, attributes, and signals to support audience curation and data-related inquiries
• Demonstrate a deep understanding of Zeta’s Opportunity Explorer solutions, with the ability to demo these solutions internally and externally
• Identify strategic opportunities from Data Cloud Intelligence solutions and present actionable findings to client stakeholders during insight readouts.
• Act as a primary point of contact for Data Cloud-related questions from client account teams, providing accurate and timely support.
• Offer strategic recommendations during RFP responses, identifying creative applications of Zeta’s identity, intelligence, and activation solutions to differentiate client proposals.
• Train client account teams on how to leverage Data Cloud Intelligence solutions, enhancing client teams' ability to independently utilize platform features
• Support day-to-day Data Cloud operational requests, ensuring smooth execution of client initiatives
• Independently kick off and troubleshoot Data Cloud reports, ensuring timely and successful delivery to stakeholders.
• Audit and maintain client accounts, verifying that all requested solutions are accurately loaded and active.
• Capture client needs and feedback that align with the Zeta product roadmap, acting as a liaison between client teams and Zeta’s Product team.
• Advocate for client-driven enhancements, ensuring client needs are communicated clearly to influence future platform developments

Qualifications

Preferred Qualifications

Company Summary :

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity / Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm