Responsibilities :
✅ Network & System Management :
- Install, configure, and maintain network devices (routers, switches, firewalls, Wi-Fi).
- Monitor and troubleshoot network performance issues.
- Ensure seamless internet and POS system connectivity across outlets.
✅ IT Support & Maintenance :
Provide technical support for POS systems, billing software, and CCTV surveillance.Assist in troubleshooting hardware / software issues in outlets.Ensure timely system updates and backups.✅ Security & Data Management :
Implement cybersecurity measures to protect data and transactions.Manage user access, passwords, and IT policies.Ensure compliance with data protection regulations.✅ Vendor & Asset Management :
Coordinate with IT vendors for hardware / software procurement and maintenance.Maintain records of IT assets and ensure proper functioning.Manage AMC (Annual Maintenance Contracts) for IT equipment.