Input Zero Technologies - Senior Remedy Developer - BMC

About the Role :

We are seeking an experienced Senior Remedy Developer with a strong background in BMC Remedy development, implementation, and integration. The ideal candidate will possess deep technical expertise in Remedy platform customization, upgrades, and high-availability configurations, alongside excellent communication skills to effectively collaborate with clients and stakeholders.

Key Responsibilities :

• Design, develop, and implement solutions using BMC Remedy platform to meet business and client requirements.
• Configure, customize, and enhance BMC Remedy applications to improve workflows and functionality.
• Perform system upgrades, including Remedy AR Server and Remedy Mid-Tier, applying patches to ensure optimal performance and security compliance.
• Integrate Remedy with external systems using web services and REST APIs to facilitate seamless data exchange and automation.
• Configure and maintain high-availability, clustered environments for BMC Remedy v9.x to ensure system reliability and uptime.
• Implement and manage identity and access management features, including Single Sign-On (SSO), RSSO, and LDAP plugin integrations for secure user authentication and authorization.
• Troubleshoot, diagnose, and resolve technical issues promptly to minimize downtime and maintain system health.
• Collaborate with clients and cross-functional teams to gather requirements, provide technical consultancy, and deliver high-quality solutions.
• Participate in on-call support rotations and be flexible to travel occasionally based on project needs.

Required Qualifications & Skills :

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(ref : hirist.tech)