CRM EXECUTIVE

Core Responsibilities : -

Manage and optimize CRM systems to ensure effective customer relationship management. Analyze customer data and trends to drive targeted campaigns and improve engagement. Design and implement personalized data-driven marketing and retention strategies. Oversee customer service operations promptly address inquiries and resolve issues. Segment customer data for more effective marketing and communication. Monitor and report on the success of CRM campaigns and strategies. Collaborate cross-functionally with sales marketing and support teams to ensure unified customer experiences. Ensure customer data accuracy and compliance with data protection regulations

Requirements

Required Qualifications : -

Bachelorʼs degree in Marketing Business Administration or a related field. 2-3 yearsʼ experience in CRM retention marketing or customer success. Proficiency in CRM tools (e.g. HubSpot Salesforce Klaviyo Adobe etc.) and Microsoft Office Suite. Strong analytical communication and interpersonal skills.

Benefits

As per industry

Required Skills :

Required Qualifications : - Bachelorʼs degree in Marketing Business Administration or a related field. 2-3 yearsʼ experience in CRM retention marketing or customer success. Proficiency in CRM tools (e.g. HubSpot Salesforce Klaviyo Adobe etc.) and Microsoft Office Suite. Strong analytical communication and interpersonal skills.

Required Education : Bachelors degree

Key Skills

Junit,Customer Service,Freelancing,Industrial Safety,ACCA,Arbitration

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 10 - 10