Customer Support voice salary 6.7lks call shobitha@7816042500
ConcentrixBengaluru, Karnataka, India1 day ago
Job descriptionExcellent English language proficiency for effective communication with customers. Strong problem-solving skills for resolving customer complaints efficiently. Ability to work on rotational shifts including evenings, nights, weekends, and holidays as per business requirements.
NOTE : IMMEDIATE JOINERS please
Roles and Responsibilities
- Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
- Handle international voice process calls with professionalism and accuracy.
- Utilize strong communication skills to effectively address customer issues and provide solutions.
- Maintain a high level of product knowledge to answer complex questions about products / services.
- Collaborate with internal teams to escalate complex issues when necessary.
- Open to work in Night Shift
Desired Candidate Profile
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Customer Support • Bengaluru, Karnataka, India
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