Cluster Lead

Key Responsibilities :

Operational Leadership :

• Oversee daily operations across the assigned zone, ensuring smooth and efficient processes.
• Manage and lead a team of operations managers, supervisors, and frontline staff.
• Implement operational strategies to improve productivity and service quality.

Performance Management :

Resource Management :

Compliance & Risk Management :

Stakeholder Collaboration :

Reporting & Analysis :

Qualifications :

Skills Required

Operations Management, Decision Making, Analytical Skills, Time Management