Cash Application Team Lead

Job Title

Cash Application Team Lead

Job Description

Job Title : Cash Application Team Lead

Location : Chennai

Market : PH Global

Shift : Should be flexible

Mandatory - Minimum 2 years in people management

Language : Fluent English both written and spoken

About the Job :

As Cash Application Team Lead, you will join Philips' Accounting Operations team . You will be in charge of managing our new centralized Cash Applications team for NAM market by providing strategic direction, overseeing operations, enhancing team development, ensuring policy adherence, preparing performance reports, and guiding team growth. Your challenge will be driving improvements in cash application process automation .

Your role :

Manage a team of Cash Application by providing strategic direction, overseeing daily operations, fostering team development to achieve optimal outcomes

Provides direction to employees by aligning their activities with established policies and management guidance, ensuring consistent application of procedures and standards to achieve organizational objectives and maintain operational efficiency

Tracks the performance of cash application process, ensuring all activities are completed accurately and on time, identifying areas for improvement and implement changes to enhance efficiency and accuracy

Conducts analysis and regular reviews with local teams to pinpoint processes leading to manual activities and identifies solutions that eliminate waste

Closely cooperate with respective Collections and Deduction Management teams in the NAM Market

Collaborate with functional peer groups to ensure effective communication and coordination, facilitating cooperation and knowledge sharing across teams to achieve common goals

Support MEC queries, resolve issues and handle escalations

Support team in daily operations

Manage the Unapplied Cash report and work with Collections to identify solutions to unreconciled cash items

Perform / Support reconciliations against monthly bank statements - identifying and resolving reconciliation items on customer accounts

Prepares detailed reports for senior management on cash application performance, highlighting key metrics, trends, and issues, to inform decision-making and ensure alignment with organizational goals

Support Internal Audit, Statutory Group Audit and Local audits including, process walkthrough, test of controls, documentation, coordination

Guides and mentors the team, actively contributing to employee selection, performance management, compensation management, career development, and overseeing operational processes

Drive improvements in cash application process automation

Collaborate well with all the business stakeholders for smooth flow of business and migrations

End to end responsible for migration insourced activities

You're the right fit if :

Bachelor's degree or equivalent or vocational Education in finance, accounting, business administration, economics

Minimum 5 to 10 years of experience in Cash Application high volume environment experience in Accounts Receivable Management and / or Collections is considered a plus

Minimum 2 years in people management

Experience in SAP system is a must, knowledge of Autobank is considered a plus

Analytical skills, proficient in MS Excel

Fluent English - both written and spoken

Excellent communication skills

Customer service focus

Determination to achieve excellent results

Possibility of shift work (preferably 2 PM to 11 PM and 12 Noon to 9 PM)

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company's facilities.

Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

Indicate if this role is an office / field / onsite role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

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If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion .

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Skills Required

Ms Excel, Sap System