Chat Support Executive (Freshers) Mohali

Job Description : Chat Process (BPO)Position : Customer Support Executive (Chat Process)Location : MohaliEmployment Type : Full-time Shift : Rotational Salary : 12-15kKey Responsibilities : Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements : Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications : Previous experience in chat support or customer service (preferred but not mandatory).Graduate

Experience

Fresher

No. of Openings

10

Education

Secondary School

Role

Chat Support Executive

Industry Type

Call Centre / BPO / KPO / ITES / LPO

Gender

( Male / Female )

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office

Face interview location

sector 67