E-commerce Account Specialist

Caresmith IndiaLucknow, IN

15 hours ago

Job description

Role : E-commerce Account Specialist

We are looking for a dynamic and detail-oriented E-commerce Account Specialist to manage our presence across leading marketplaces like Flipkart, Nykaa, and Q-commerce platforms (Zepto, Blinkit, etc.). You’ll be at the forefront of driving visibility, conversions, and revenue for some of the most innovative personal care products in the market.

Key Responsibilities

✅ Manage and optimize listings, pricing, inventory, and promotions across platforms
✅ Monitor daily sales performance, conversions, and returns
✅ Collaborate with internal teams (design, ops, marketing) for catalog updates and campaign execution
✅ Liaise with marketplace account managers for strategic growth initiatives
✅ Analyze platform performance and propose data-driven solutions
✅ Ensure compliance with platform policies and manage issue resolution (returns, penalties, etc.)

What We’re Looking For

🎯 2+ years of experience managing brand accounts on Flipkart, Nykaa, or other marketplaces

🎯 Strong analytical skills and comfort with performance dashboards

🎯 Hands-on knowledge of marketplace operations and promotional mechanics

🎯 Highly organized, proactive, and cross-functional team player

🎯 Experience in consumer electronics, personal care, or FMCG is a plus

About Caresmith

Caresmith is building the future of personal care in India. As a modern consumer electronics brand, we design smart, high-performance grooming and wellness devices that empower individuals to take control of their self-care routines. From oral care to pain relief, we’re redefining everyday health rituals with innovation, design, and technology.

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Ecommerce Specialist • Lucknow, IN