Application Support Engineer
VARITE INCIndia13 hours ago
Job descriptionCustomer Advocate providing support to users / administrators of our platform. Supporting and contributing to the growth of best practices for delivery of support services. Understanding our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Own and resolve all issues with a high standard of professionalism. Hands on experience triaging, troubleshooting, resolving and providing root cause analysis for ServiceNow Product issues Manage customers' expectations and experience in a way that results in high customer satisfaction. Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers. Suggest and implement improvements to internal processes and tools. Work on technical and non-technical projects Effectively communicate with customers and internal teams via case, phone and other electronic methods Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the customers. Maintain impeccable case hygiene and customer related files and records. Participate in the weekend support on-call rotation.
Skills : Required Skills :
- Experience with relational databases (e.g. MySQL, Oracle).
- Experience using Linux / Unix OR Microsoft Server
- Basic knowledge of the components in a web applications stack.
- Experience in one (or more) scripting languages : (JavaScript, Python, Perl, Unix Shell, Windows Shell)
- Ability to troubleshoot difficult technical issues and it’s complexities with ease
- Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
- Strong personal commitment to quality and customer ser
Create a job alert for this search
Application Support Engineer • India
Related jobs
Cincom Systems is a global leader in enterprise software solutions, delivering innovative and customer-centric products across multiple industries.
We are looking for someone to join our Cincom CONT...Show moreLast updated: 30+ days ago
- Promoted
- New!
Field Application Support Engineer (Solidworks - CAD)
Linz TechnologiesIndia As a Field Application Support Engineer at Linz Technologies, you will provide critical technical support for SolidWorks and related products (such as Simulation and PDM).You will work directly wit...Show moreLast updated: 7 hours ago
Application Support Engineer
Partner One CapitalINRemote
Quick Apply
- Promoted
Application Specialist
ReparioNagpur, IN We are seeking a highly skilled Application Specialist to provide first-call resolution support for hosted eDiscovery applications and infrastructure services.
Primary duties include providing clien...Show moreLast updated: 9 days ago
- Promoted
- New!
COTS Application Support Specialist
Movatenagpur, maharashtra, in Role : COTS Application Support Specialist.We are seeking a COTS Application Support Specialist with strong technical and analytical expertise to support and maintain healthcare and CRM-based commer...Show moreLast updated: 9 hours ago
- Promoted
Application Support Engineer
ReparioRepublic Of India, IN We are seeking a highly skilled Application Specialist to provide first-call resolution support for hosted eDiscovery applications and infrastructure services.
Primary duties include providing clien...Show moreLast updated: 9 days ago
- Promoted
Application Support Engineer
MizuhoChennai, Republic Of India, IN Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan.
MGS was established in the year 2020 as part o...Show moreLast updated: 30+ days ago
- Promoted
Application Support Engineer - L3
Hectae Analytics and Software SolutionsChennai, Republic Of India, IN We’re looking for an experienced L3 IT Service Desk Engineer to provide advanced.In this role, you’ll handle complex incidents, perform root cause analysis, support.
You’ll also work closely with th...Show moreLast updated: 20 days ago
- Promoted
- New!
COTS Application Support Tech Lead
Movatenagpur, maharashtra, in We are seeking a COTS Application Support Specialist with strong technical and analytical expertise to support and maintain healthcare and CRM-based commercial off-the-shelf (COTS) applications.The...Show moreLast updated: 9 hours ago
- Promoted
Application Support Engineer
Sycamore Informatics Inc.Nagpur, IN Designation - Application Support Engineer.Technical - Strong command of SQL, Unix / Linux and Windows environments and ITIL processes.
Demonstrated excellent verbal and written communication skills.A...Show moreLast updated: 30+ days ago
- Promoted
Lead Application Support Engineer
SK Finance LtdJaipur, Republic Of India, IN Head of Application Support will lead the enterprise application support function, ensuring seamless operation, performance, and enhancement of mission-critical systems including core lending platf...Show moreLast updated: 28 days ago
- Promoted
Application Support Engineer
CorroHealthChennai, Republic Of India, IN Bachelor’s degree in computer science or related field or equivalent experience.Three or more years providing software solutions and consulting with customers in a software deployment role.Open loc...Show moreLast updated: 30+ days ago
- Promoted
- New!
Application Support Engineer
Infinit-OIndia Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization.We empower finance and healthcare organizations to thrive in a digital-first world by combining s...Show moreLast updated: 7 hours ago
- Promoted
- New!
Application Support Lead
Mount Talent Consulting Pvt Ltd.India We are looking for an experienced and driven.In this role, you will act as the escalation point for unresolved technical problems and coordinate closely with Engineering, Product, and Customer Succ...Show moreLast updated: 7 hours ago
- Promoted
Application Support Engineer (Chat / Email) - Trading Analytics Platform
Smirmatec Private LimitedNagpur, IN Remote (India) | 🕒 5 : 30 PM – 3 : 30 AM IST (US Market Hours).Monday–Saturday | 💼 Full-Time | 🎯 Probation : 3 Months.
Incomplete applications (missing form or recording) will not be considered.SaaS o...Show moreLast updated: 5 days ago
- Promoted
Senior Application Support Engineer
ZellerNagpur, IN At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments.We believe in a ...Show moreLast updated: 30+ days ago
- Promoted
- New!
L1 / L2 Application Support Engineer
Terveys Technology Solutions Pvt LtdIndia Job Title : L1 / L2 Application Support Engineer.Department : Client Business Support / IT Operations.Reports To : Application Support Lead / Project Manager.
L1 and L2 Application Support Engineers.Th...Show moreLast updated: 13 hours ago
- Promoted
Application Support Engineer
Webologix Ltd / INCPune, Republic Of India, IN Job Position : Application Support Engineer Go Anywhere.Application Support : Managing application support tickets from initial triage to the closure of the ticket.
Collaboration : Work closely with th...Show moreLast updated: 9 days ago
- Promoted
Senior Application Support Engineer
Hectae Analytics and Software SolutionsChennai, Republic Of India, IN We’re looking for an experienced L3 IT Service Desk Engineer to provide advanced.In this role, you’ll handle complex incidents, perform root cause analysis, support.
You’ll also work closely with th...Show moreLast updated: 20 days ago