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Tata Consultancy ServicesBhagalpur, Bihar, India
12 hours ago
Job description

Role : Hub Admin Manager (HADM)

Desired Experience Range : 2 to 7 years

Required Skill Set : Graduate / MBA

Location of Requirement :

Bihar : : Bhagalpur, Muzaffarpur, Patna, Darbhanga, Purnia, Muzaffarpur, Darbhanga

Noida, Ranchi, Dhanbad, Agartala, Raipur, Jaipur, Siliguri, Indore, Jalandhar, Jodhpur, Nellore

Naharlagun,

  • Complete ownership of managing HUB Admin activities / operation & Admin Team
  • Defining Scope and KRA’s of Team members
  • Communicate and co-ordinate with immediate management for day to day activities
  • Direct reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc.
  • Monitoring and reporting of key project activities, plans and progresses
  • Managing calls and discussions
  • End to end Exam day and non exam day administrative activities management and Team coordination
  • Ensuring zero incident on Exam day related to Admin Services
  • Help in Recruitment, Training and talent development of Team Members
  • Define and deploy control and Monitoring mechanism Admin Team within HUB
  • Training and development of Admin Team within HUB
  • Ensure Standardising of process at all Exam Venues within HUB
  • Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice
  • Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis
  • Central spoc for all Facility related matters within HUB
  • Ensure SLA / SLC at Exam Venues
  • Governance over ViDZ / LISP partners , regular meeting and closure of Audit points
  • Deployment of Adhoc / Contract manpower at Exam Venue
  • Help / support in Shortlisting prospective partner / venue identified based on defined parameters within region
  • Maintain and monitor legal compliances for all Venues
  • Prepare and deploy contingency / BCP
  • Surprise checks at exam Venues
  • Handle crisis situation
  • Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances
  • Conduct audit of Exam venues
  • Any other duty assigned from time to time

Must Have

  • Good communication skills (written / verbal)
  • Experienced in Soft services facility mgmt.
  • Experience in Facility Operations and management
  • Strong technical knowledge of Electrical Equipment's
  • Must have managed a team
  • Experience in conflict management
  • Willing to work, learn and perform under extreme pressure
  • Willing to travel
  • Aware of laws related to facility compliance and operations
  • Vendor Management skills
  • Open to take complete ownership, responsibility & accountability of assigned work
  • Good computer knowledge ( Microsoft xls,word, Powerpoint etc)
  • Good Have

  • Professional Certifications, additional language knowledge, Strong analytical and logical understanding
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    Office Administrator • Bhagalpur, Bihar, India

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