Key Accounts Manager

Job description

• Client Engagement : Proactively reach out to customers via phone callsto understand their needs, preferences, and take orders.
• Account Management : Maintain and nurture relationships with customers, ensuring satisfaction and loyalty.
• Sales Growth : Identify opportunities to upsell and cross-sell our productsto maximize customer value.
• Order Coordination : Work closely with the operationsteam to ensure timely and accurate order fulfillment.
• Issue Resolution : Handle customer concerns or complaints effectively, ensuring prompt resolution and maintaining a high level of satisfaction.
• Follow-Up : Conduct follow-up callsto ensure customer needs are met and to encourage repeat business.
• Reporting : Maintain detailed records of interactions and sales activities, providing regular updates when required.

Interested ones can contact -