Service Engineer

Service Execution :

Perform installation checks commissioning preventive and breakdown maintenance of Infinium adiabatic coolers closed-circuit fluid coolers and evaporative

condensers at customer sites.

Customer Support :

Address technical issues promptly and professionally. Act as the face of Paharpur at site ensuring high standards of service and customer satisfaction.

AMC Management :

Identify AMC opportunities during site visits explain value-added service offerings to customers and support in closing AMC contracts.

Spares Business Development :

Promote and generate orders for genuine spares during service interactions. Coordinate with spares team for timely delivery and follow-up.

Service Reporting :

Maintain accurate service logs site reports and feedback forms. Update regional managers on site issues and customer escalations.

Compliance & Safety :

Ensure safety standards and procedures are followed at all sites. Adhere to documentation and quality norms.

Key Skills

Debugging,Computer Networking,ConnectWise,PKI,PowerShell,Windows,C#,Automotive Diagnostics,Medical Imaging,Azure,Technical Support,Troubleshooting

Employment Type : Full Time

Experience : years

Vacancy : 1