Service Execution :
Perform installation checks commissioning preventive and breakdown maintenance of Infinium adiabatic coolers closed-circuit fluid coolers and evaporative
condensers at customer sites.
Customer Support :
Address technical issues promptly and professionally. Act as the face of Paharpur at site ensuring high standards of service and customer satisfaction.
AMC Management :
Identify AMC opportunities during site visits explain value-added service offerings to customers and support in closing AMC contracts.
Spares Business Development :
Promote and generate orders for genuine spares during service interactions. Coordinate with spares team for timely delivery and follow-up.
Service Reporting :
Maintain accurate service logs site reports and feedback forms. Update regional managers on site issues and customer escalations.
Compliance & Safety :
Ensure safety standards and procedures are followed at all sites. Adhere to documentation and quality norms.
Key Skills
Debugging,Computer Networking,ConnectWise,PKI,PowerShell,Windows,C#,Automotive Diagnostics,Medical Imaging,Azure,Technical Support,Troubleshooting
Employment Type : Full Time
Experience : years
Vacancy : 1
Service Engineer • Mumbai, Maharashtra, India